TM is giving existing UniFi customers speed upgrades for just RM10/month

Posted:  November 17, 2017   By:    61 comments   


UPDATE: Looks like there’s an RM10 upgrade promo for new customers as well. Read about it here.

Looks like TM is making the rounds with a brand new Unifi upgrade. If you’re an existing customer you might be getting an SMS from TM about this new speed upgrade.

Earlier today Alex received an SMS (as shown above) for an upgrade offer.

As of the moment, he is currently on a 10Mbps package for RM149 a month. This was recently upgraded for free from 5Mbps (VIP 5).

This offer basically provides an extremely cheap bump up to 30Mbps, complete with the HyppTV Jumbo Pack for just an additional RM10 a month. If you are upgrading from the VIP5 plan, you will get to keep your unlimited phone calls too.

Sounds good, but there’s a small catch. After contacting TM for clarification, it seems that while the promo price is, in fact, permanent, but if you do agree to the upgrade, you will have to extend your contract for another two years.

We’re not sure if the promo is offered to certain individuals only or if it will apply to all existing customers.

Just to recap, TM recently started offering a year-end promo for new subscribers, with savings up to RM90 off:

10Mbps UniFi Lite – RM129 (unchanged)
30Mbps UniFi Advance – RM199 RM139 (Save RM60)
50Mbps UniFi Advance Plus – RM249 RM189 (Save RM60)
100Mbps UniFi Pro – RM329 RM239 (Save RM90)

Some existing subscribers were unhappy that this offer isn’t extended to current users, and it looks like this upgrade offer might be able to make up for it.

Have you received any SMSes from TM? If so, what’s your upgrade offer like? Let us know in the comments.


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61 Comments for TM is giving existing UniFi customers speed upgrades for just RM10/month

Elixir

Still prefer Maxshit RM119 per/month,,,

    michael

    Postpaid?

      Elixir

      MaxshitOne Home 10mbps…

        Dont whine

        if its shit why are you still using to? guessing of of those that can never be satisfied

          Elixir

          I don't wish to help Maxshit to have free commercial for my comment….

          Nothing more.

    Rocky Tan

    i CRY using MaxSHIT for 2 year @ RM128/month, once it end contract, i switch to unifi, even it expansive by RM10 (Apple to Apple). the frustration every days doesn't worth that RM10 per months!

      Rocky Tan

      correction, RM148 @ 10mbps , now switched to RM129 @ 10mbps unifi

Marsgt

Giving and actual is different things , no promise can get as fast as what advertised speed tho

Hazwan H.

Currently on MaxisOneHome too, 139/month for 30MBps

    raisufan

    If Maxis have HyppTV or came with any TV provider, I probably ditch Unifi. That’s the deal breaker for me. Feel sorry for the worker who always call me every month

Erik

Received this sms this morning as well. Not sure if I want to take it tho

Ngapsayot

Not a heavy internet user. TM quietly upgrade my Streamyx from 1Mbps to 2 Mbps this month for free.

    David Low

    How you get known about this upgrade from 1M to 2M “quietly”?

isengard12

A little too late TM Nut. Still need your customer to pay RM10 to upgrade speed. I ported to Maxis from Unifi Lite for a lower price (RM119). Everyone is tightening their spending while you keep your prices rocket high. Boo boo

Andy Wong

Dont even have Unifi port in Rawang, Taman Velox and i have applied since 4 years ago! This promotion is attractive but only for me to see and not feel.

LKF

How about just RM10 to upgrade from 50 mbps to 100 mbps

    Amir A

    Applicable as well?

      Jerry

      Just called and my current 50mbps is applicable to upgrade to 100mbps with just additional RM10 per month. Price remains after 24 months contract.

    Anonymous1130

    I just upgrade mine from 50 to 100Mbps for rm10. The T&C seems legit and no maxis for my area

Gao gao

Changed to TimedotCom’s internet at 100 Mbps for RM 149 per month. What’s more, they gave RM 500 rebate spread over 3 months.

    Rahim Suit

    Untung la my area time.com still no sight. Heard only in high rise area.

Lai

Unfair to existing customer who signed Rm199 plan.. really tmnut

Amir A

Max to 30 mbps only? From 50 want to go 100, no applicable?

Kennu

50 to 100mbos just rm10 seem really too god to be true

Irwan

I was told by TM Point in titiwangsa that the 30 Mpbs worth RM139 is only for 2 years. After 2 years we have to pay RM199. Beware of this catch.

    Tt

    Thats for the new subscriber ..existing enjoy the price forever.

      stevey

      after 2 years, ppl already change another plan. who care they increase or not.

    Asmadi

    Ok what??!!
    You’ll be saving rm1440..!!!

Ang

i was told by tmnet that if they send the SMS for upgrade and you agree the pay additional RM10 (50mb-RM189), the promotion price is permanent. Is it true???

stevey

that is not true. double standard. just complain to MCMC for unfair price practice

CHEW SIANG MENG

I heard we still have to pay for installation of cable cost a few hundred RM

Gwen

50mbps for RM189?
Sorry landed peeps…
im using..err..enjoying timedotcom 300mbps with that price..lol

Lilo

“Some existing subscribers were unhappy that this offer isn’t extended to current users, and it looks like this upgrade offer might be able to make up for it.”

This exercise is gonna backfire on TM if they offer it to existing clients coz right now amma paying average RM225 a month for ‘unlimited’ slow-er internet with Hypptv which I hardly watch.

Oh TM, how I cringe every time you pull an offer stunt! Not offer – trap.

Mike C

I DOWNGRADED from 50 to 30. Previously paying RM 232 with tax, now at RM 139 before tax, no contract. There isnt much difference between 30 and 50 due to the best effort clause.

    Eugene

    No, I thought the downgrade to 30Mbps is RM199 for existing subscriber, the 139 is for new subscriber?

LAWRENCE LEE

TM should bring down the price for all their broadband packages!

Anonymous1130

Hopefully 2 years later they can give us 500 mbps for same price we pay for 100 now

Fitchhh

Just upgraded to 100Mbps for RM189 per month. Yeahhh! 😀

Ali yaya

Upgrade for additional rm10 and need to recontact 2 yrs? better cancel current plan and subscribe to rm139 plan, cheaper.

    Tt

    But thats only for 2 years babe

Stimix user

Not fair for streamyx users who still pay higher for slow speed..tm dont want to bring unifi to their area…

John

Is this how the loyalty program works?!

Dota2Clarity Gaming

Aiya, Maxis better. Go Upgrade the WiFi for Unifi please. So unstable, play Dota 2 also need to use data.

Richard

My nephew just fix streamyx 8mbps rm140 permonth not even 1 week new offer came out 8mbps only rm89 . I go direct screw tm but the customer services cant do nothing new offer. I tell her we the old customer like very stupid and i ask her if happen to you are you will angry she cant say any word to me . What a stupid sales target from tm never take care old customer .

    Sham

    Agree.TM is not interested in maintaining customer. They are too arrogant for being a monopoly provider to certain area/customer who has no other choices.

    Eugene

    Same applied to me…Yes, I called up TM and complaint why I have to pay more than the new subscriber and it is RM60 monthly diffirent. And they said, the promo only offer to new subscriber and not existing customer. This is unfair, they are taking us for ride, we are paying for their lost…

Rozali Ali

Early in the year Unifi was supposed to offer a surprise gift free upgrades to 50mbps for subscribers who have earlier upgraded to 20mbps. Later on it postphoned to middle of the year….then later to end of the year. I emailed them recently inquiring on the status…it replied tht mine have already been upgraded. I did a speedtest….found out tht my system is still operating on 20mbps. What is this.

Now they so many promotions….have to examine properly all these empty promises….

Username

I call to tmnet and ask them just now, the customer service say my account don’t have this promotion. But I ask how come I received the SMS? They keep say my account not entitled. I’m confuse, I’m using unifi 10mb. Or maybe last month they change the hypptv device for me and tied my account for 2 years?

Danny Low

10Mbps UniFi Lite – RM129 (unchanged)

30Mbps UniFi Advance – RM199 RM139 (Save RM60)

50Mbps UniFi Advance Plus – RM249 RM189 (Save RM60)

100Mbps UniFi Pro – RM329 RM239 (Save RM90)

Some existing subscribers were unhappy that this offer isn’t extended to current users, and it looks like this upgrade offer might be able to make up for it.

I’m really not happy about this!!!

    Eugene

    Yes, I called up TM and complaint why I have to pay more than the new subscriber and it is RM60 monthly diffirent. And they said, the promo only offer to new subscriber and not existing customer. This is unfair, they are taking us for ride, we are paying for their lost…

Danny Low

I’m now using 30mbps with hypptv at RM221.55 with tax.

Joseph

Unfair to existing customer who signed Rm199 plan.. really tmnut,I’m really not happy about this!!!

    Eugene

    Same here…Yes, I called up TM and complaint why I have to pay more than the new subscriber and it is RM60 monthly diffirent. And they said, the promo only offer to new subscriber and not existing customer. This is unfair, they are taking us for ride, we are paying for their lost…

    What can the existing subscriber do?

Alex

TM $129 free HppTV when billing charged $30/- for Hpptv all in haha! When asked they said comes in bundle.

    Rocky Tan

    The charges is in 2 part.
    Residential High Speed Internet @ RM99.00
    HyppTV Everywhere Lite @ RM30.00
    Total = RM129.00
    Gst = RM7.74.
    So amount to paid = RM136.74

mg 12

dont subscribe. service very poor

Azmi Bin Sinasi

Terbaiklah unifi….aku on internet 24jam….hahahahaha…..siap kasi jiran aku pakai….tapi aku minta sikit duit ….memang berbaloi….

Khyap

I called up just now. Was passed to few ppl. Told me d same thing. Gimmick tipu? One of them even hang up my call when she can’t answer. What type of service. Wifi charges low lie in d world now but here keep increasing.