Maxis

When can we get 5G in Malaysia?

Morten on 5G in Malaysia

You’ve probably heard about 5G a lot in the news lately and you must be wondering, what is 5G all about? Is it just hype or can it unlock new things which are not possible with our current mobile technology?

To find out about the potential of 5G and when we can realistically get it in Malaysia, we spoke to Morten Bangsgaard, the Chief Technology Officer at Maxis.

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Updated: A number of Maxis customers are facing issues with mobile data connectivity

UPDATE 3: At 8.06am today, Maxis has updated that their services are fully restored. If you can’t connect to the internet, you are advised to restart your device. Below is their statement:

Some of our customers may have experienced network issues earlier, which was due to a technical fault. We would like to inform that services have now been fully restored. Nonetheless, we are continuing to monitor the situation to ensure stability. For those who are still not able to connect to the Internet, please restart your phone or make sure your mobile data is turned on to connect to your data. We would like to apologise for the inconvenience caused to our affected customers.

UPDATE 2: Maxis is having service outage in several areas nationwide and they have issued the following statement:

We are currently experiencing service outage in several areas nationwide. Our engineers are working to resolve this now. We have observed gradual restoration of service in some areas and will provide further updates as soon as possible. We apologise for the inconvenience.

UPDATE: We are able to connect to Maxis mobile data as of 1:10 am this morning (11 December 2018). At the time of writing, no announcement has been made by Maxis to clarify on the matter. From what we can gather the mobile data outage lasted for approximately a little over an hour. We will update this post if any new information becomes available. 

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It appears that there is a problem with the Maxis mobile network at the moment. We noticed that there was a problem with four different Maxis lines that we have on hand since around midnight tonight. We are able to get full network strength but not able to get any mobile data connectivity at all.

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Astro-Maxis IPTV customers get speed upgrade with lower prices

Image: Astro IPTV Unofficial page.

After Maxis had introduced its new affordable Fibre broadband plans, there are complaints that those on the Astro IPTV package are being left out. If you’re subscribed to the Astro-Maxis IPTV bundle, here’s finally some good news. Astro has officially announced that they are revising their subscription fee to as low as RM89/month for 30Mbps.

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Unifi, Streamyx and Maxis service interruptions caused by cable cuts

TM Unifi Maxis Slow

UPDATE: TM has added that the cable cut occurred due to MRT and Sabak Bernam West Coast Expressway construction works. 

UPDATE 2: TM services were fully restored at 10AM. TM has highlighted this issue to the local councils and they will be taking necessary actions against the responsible contractors. 

TM’s services including Unifi, Streamyx and Unifi Mobile were interrupted since Saturday evening at 11PM. As a result, customers had to endure slow connectivity for the entire day yesterday. This issue had also impacted Maxis Fibre as they are TM’s wholesale customer. 

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