[UPDATE] CIMB Clicks: Instant Transfer currently unavailable, here are other alternatives

[ UPDATE 28/1/2021 11:25 ]: CIMB Instant Transfer feature is now restored. More details here.

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Can’t transfer funds on CIMB Clicks? You’re not alone. CIMB has confirmed that its Instant Transfer (IBFT) service is temporarily unavailable and it isn’t clear when the feature will be restored.

https://twitter.com/brighthunnie/status/1354286480236056576

Several users have complained that they are unable to transfer funds and they were greeted with the message “Sorry, service is temporarily unavailable. We apologise for the inconvenience caused.” According to one of CIMB’s responses on Twitter, the CIMB Clicks platform is currently experiencing unusually high traffic today which impacts their customer’s experience.

Hai, perkhidmatan Instant Transfer (IBFT) tergendala buat sementara waktu. Anda boleh rujuk jadual penyelenggaraan kami untuk pemberitahuan baru di pautan berikut :-https://t.co/7oZIwWCxPJ

Sebarang kesulitan amat dikesali. Terima kasih.

— CIMB Assists (@CIMB_Assists) January 27, 2021

It appears that some users had issues with Instant Transfer since a few days ago. CIMB has acknowledged the problem at 10:30am today and they urge customers to use Interbank GIRO (IBG) or DuitNow for the time being. Alternatively, you can also perform transfers via ATMs.

According to their maintenance page, the Instant Transfer feature is placed under maintenance until further notice. The next service for Instant Transfer is scheduled on 3rd February 2021 from 1:00am to 1:20am.

[ SOURCE, VIA ]