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Ikea Malaysia receives approval to start contactless delivery service during MCO

If you need extra furniture for your WFH setup or plan to prepare your home for the upcoming Raya celebrations, here’s some good news for you. Ikea Malaysia has announced that it will commence its delivery service as it has received approval from the authorities.

According to the home furnishing brand, their priority is to arrange delivery for existing orders that were made before 27th April. Ikea will be contacting affected customers to schedule deliveries at the earliest available slot within the next 72 hours.

Due to the current movement control order, assembly service is not allowed and they will only offer contactless delivery service for now. Ikea says that they are working closely with the authorities to find a contactless assembly solution that’s compliant with the current MCO directive.

According to Ikea’s delivery guidelines, all staff will have to undergo temperature screening at their warehouse and all drivers and workers must wear surgical masks and gloves at all times. Delivery workers must sanitise their hands, put on gloves and wear a surgical mask before entering a customer’s home. The delivery workers will confirm the delivery placement of the purchased items and they will bring it to the room that’s preferred by the customer.

Do note that all physical stores are closed except for the Ikea restaurants which are currently available for take away or delivery. If you want to buy furniture, you’ll have to shop online and opt for delivery. Easy payment instalment plans are also available on their online store ranging from 6 to 24 months with Maybank cards.

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If you need assistance with planning, Ikea is offering remote planning support for Kitchen, PAX wardrobe or BESTÅ storage solution. You can use their online planning tool here.

Depending on your location, truck delivery costs RM98 for Zone A and it goes all the way up to RM258 for Zone C in West Malaysia, You can find out more about the delivery costs here.

In conjunction with the Ramadhan season, Ikea is offering Ramadhan specials at 15% off when you take away or request for delivery via Bungkusit. Some of the available dishes include chicken satay, Martabak, Mandy rice & chicken, Roti Jala, Pulut Panggang, assorted kuih and Cucur Badak.

To learn more, check out Ikea Malaysia’s website.

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Alexander Wong