Fave has just introduced its new Table Ordering service for diners in Malaysia and Singapore. This enables a hassle-free experience for customers as they can order and pay conveniently at the table via their mobile device.
By scanning a QR code at the table, users will be able to browse through the menu, place an order and pay for the meal cashlessly with the Favepay app. This eliminates the need to wait for an available waiter to take down your order or to send over the bill. As a result, you can get your meal faster and save more time during your lunch break.
For F&B merchants, this can help to increase efficiency and reduce dependency on waiting staff and manpower. The Table Ordering feature works on top of FavePay and customers can still enjoy exclusive merchant cashback and rewards.
The service was introduced as a pilot in April 2019 and they have covered over 50 F&B merchants in Malaysia and Singapore. This includes Murni Discover, Naughty Nuri’s, Frisky Goat Bakery Cafe and Home Noodle in Malaysia, and Gelare, Paulaner Brauhaus, Saboten and Tingkat Peranakan in Singapore.
According to Fave, Favepay transactions in this quarter have crossed the 6 million mark and merchants have issued more than US$6 million (about RM25.1 million) in cashback to Malaysian and Singaporean users. Fave says they will continue to increase its market share through continued partnerships, expansion of new services as well as broader and deeper efforts in merchant acquisition.