Landslide causes extensive damage to TM’s network in Sarawak

A massive landslide near Tatau in Sarawak has caused extensive damage to TM’s network. The damage required about 400 metres of cables to be replaced and affected several services including unifi and Streamyx in Sibu and Tanjung Manis in the state.

TM posted about the incident on Twitter at 1130pm last night to inform customers that they may face difficulties accessing the internet during the period.

This morning, TM issued an update to say that they have managed to repair damage caused by the landslide and restore affected services within three hours from when the incident was detected.

Along with the update, TM also shared images taken from the location.

#unifiAlerts Perkembangan gangguan perkhidmatan unifi dan jalur lebar (Streamyx) di Sibu dan Tanjung Manis di Sarawak. Kerosakan kabel berpunca daripada kejadian tanah runtuh. 400 meter kabel telah berjaya diganti dan perkhidmatan yang terjejas kini telah dibaik pulih. pic.twitter.com/STD0QFjs1i

— unifi (@unifi) January 25, 2019