You can skip the queue and renew your Malaysian passport online |

You can skip the queue and renew your Malaysian passport online

Posted:  November 8, 2018   By:    8 comments   

Malaysia Passport Renewal

Renewing your Malaysian passport is fairly quick these days. You can pop in your nearest immigration office or Urban Transformation Centre (UTC), and you can walk out with a new passport in just a few hours. 

However, did you know that you can also renew your Malaysian passport online? You can skip the usual queue and even pay for your passport via credit card.

According to the Immigration Department director-general, Datuk Seri Mustafar Ali, the My Online Passport system was introduced two years ago but it is underutilised. It was reported that only 9,178 renewal applications were received online.  

The online process is quite straightforward and you can choose your preferred location for collection. Interestingly, you can choose to collect it at selected high commissions abroad including London, Singapore, Hong Kong, Jakarta and New York. If there are no change of details, all you’ll need is to submit a passport photo and make a payment. You can pay via online banking or with your Visa and Mastercard.

After you’ve made your payment, you’ll need to print your receipt which is required for passport collection. You must collect the passport in person and you also must bring your current passport. According to the English site, the collection time will be determined by the system and it will be stated on the receipt.

It is worth pointing out that the BM version states that renewal applications made on a working day before 3PM can be collected on the same day. If you renew after 3PM, your new passport will be ready for collection from 10AM the next working day. You can also check the status of your application here.

The passport renewal fee remains unchanged for online application. It costs RM200 for 5 years for Malaysians aged 13 to 59. The renewal fee for senior citizens aged 60 and above, as well as children aged 12 and below is RM100 for 5 years. 

To renew, just visit the myIMMS MyOnline Passport page and follow the instructions. Have you tried renewing your passport online? Do share your experience in the comments down below. 


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8 Comments for You can skip the queue and renew your Malaysian passport online


Well this info would've been useful for me 2 days ago

Riry Ahmad

Kalau jenis tak berkira dengan duit ok la, buat la online sbb perlu upload gambar terkini semasa renew online. Tapi semasa nak collect pasport baru, pihak Imigresen akan semak dulu permohonan dan sahkan spesifikasi gambar mengikut peraturan dan diterima oleh sistem proses kerana setakat ini lebih 90% permohonan online perlu ambil semula gambar di kaunter semasa collect pasport baru. Majoriti pemohon online tidak berpuas hati dah pertikai mengenai duit yang dilaburkan di kedai gambar. Jadi kalau jenis ‘sayang’ duit, walk in counter ajer la. Lupa pulak, tak semua boleh renew online. Sekiranya masa isi maklumat renew online keluar error ‘tiada rekod cap jari dalam sistem’, bermakna anda tidak boleh renew online, perlu walk in counter.

* untuk harga RM100, pemohon sebelum umur 13tahun dan warga emas berumur 60 tahun ke atas, pemohon dengan surat tawaran Tabung Haji dan pelajar sebelum umur 21 tahun dengan surat tawaran ijazah universiti luar negara sama ada tajaan atau persendirian.


Not as good as it seems. My experience was horrible.…


use it before. but trully bad execution.
need passport photo that meet their requirement. i have submit, yet once arrive there, they said the pic not meet the requirement( altho im using same photo for my previous passport before). need to do again, taking pic there and then need to wait for it to complete next day. which is the online application that i do it before is useless. better go there straight away, and can be completed and bring home new passport on same day.
you can expect normal goverment style of works.


tried it but asked to go to counter…pointless!!


Biasalah cekap amanah


Please bring down this article. It is misleading. Imigresion do not accept photos taken outside and submitting online is just for verification.

You still need to wait to perform the manual submission and then 1 hour for printing out your passport.


    From the front page of MyOnline Passport portal:
    "Background. The background colour of the photo MUST be white. Other background colours are not acceptable.
    Applicant must wear dark coloured clothing covering the shoulder and chest
    Ladies wearing head cover or hijab must wear dark colours preferably black. Their face must be visible.
    The uploaded photo must be in the form of softcopy taken by a professional photo shop. Instant or polaroid photo is not acceptable.
    Please refer to the specimen photo for further clarification.
    Application which fails to comply with the specification above will not be processed and will cause delay at the time of collection."

    From T&C #4:
    4. Applicant must upload their recent passport size photograph


    Please provide an official source that mentions that uploaded photos are not accepted at all. As listed above, manual submission is only required if your photo does not comply with their specs.