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Now you can report your telco problems to MCMC on WhatsApp


Are you having disputes or problems with your telco? Escalating your issue to the Malaysian Communications and Multimedia Commission (MCMC) is now an instant message away as they have just activated a dedicated Whatsapp channel for complaints.

This can be used for any issues related to telecommunications, broadcast, internet service, postal service and online gambling. The number to message is 016-220 6262 (MCMC).

The WhatsApp channel is available 24 hours and they will respond between 9AM to 5PM from Monday to Friday. We suggest that you save this number for future reference.


Alexander Wong