Buy a phone and change it anytime you want with Celcom's NewPhone |

Buy a phone and change it anytime you want with Celcom’s NewPhone

Posted:  February 3, 2016   By:    12 comments   


Buying a phone outright is expensive and getting one through a contract could be troublesome with its lock-in periods. To make phone ownership easier, Celcom has introduced its NewPhone program. On the surface, this is similar to the Maxis Zerolution program as it lets you change phones every year for free.


The Celcom NewPhone program is open to current and new Celcom customers and you can own your phone with monthly installments over 24 months. On top of that, you get to change phones for free every 12 months. Unlike Maxis, Celcom gives you the option to change phones earlier. If intend to do this before 12 months, an advance change fee will apply that ranges between RM300 to RM1,000 depending on phone model.

Similar to Maxis, you are required to return your existing device in good condition. For greater peace of mind, they are also offering Device Protection which gives you coverage for damages, theft, and even water damage.

For new Celcom customers (or those who have only been Celcom customers for less than a year), if you do opt for the NewPhone plan, you will be required to pay 3 months of your NewPhone’s installment upfront, which will be rebated back to you over the coming months. However, for existing customers who have been with Celcom for over a year, you will not be required to make this upfront payment.

Also, if you intend to stop at any time, you have the option to keep the device while paying the balance RRP of your installment or to return the phone completely with a one-off penalty charge. When we checked, returning the Galaxy Note5 will attract a penalty charge of RM900.


At the moment, Celcom NewPhone only offers Samsung devices which include the Galaxy J7, Galaxy A8, Galaxy S6 edge, Galaxy Note5 and Galaxy S6 edge+. The Galaxy Note5 can be yours at RM125/month or RM145/month if you take up its device protection coverage. As comparison, Maxis Zerolution offers the same model at RM123/month (with Zerolution Upgrade) or RM146 that includes Device Protection.

The key difference between this and Maxis’ Zerolution is that you can choose any plan you want to pair with your NewPhone. This means if you’re happy with your current postpaid plan, you can just add-on NewPhone even there’s an on-going device bundle contract. So if the MaxisONE plan isn’t your cup of tea, you can go for Celcom’s more affordable First Gold plan that offers 10GB of mobile data, unlimited calls and SMS for RM80/month.

For more information, head over to Celcom’s NewPhone.

Android, Celcom, Mobile Devices, Mobile OS, Players on the Field, Samsung
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12 Comments for Buy a phone and change it anytime you want with Celcom’s NewPhone


only now wanna make this plan..damn it celcom


there are so many good and cheap with unlimited calls plan that one simply cant compare and pick what to choose.


Samsung Note 5 @ $125 monthly multiply by 24 months is $3,000 but the RRP listed as $2,451.89 as shown above. It's supposed to be interest free installment. Any opinion ?


    The extra amount is for the upgrade feature after 12 months. This is similar to Maxis Zerolution where you need to add a monthly Zerolution Upgrade fee on top of the 0% interest-free installment. When you compare both Celcom/Maxis, they are quite close in terms of monthly payments for the Galaxy Note5:

    Maxis Zerolution with Upgrade – RM123
    Maxis Zerolution with Upgrade + Protection – RM146
    Celcom NewPhone with Upgrade – RM125
    Celcom NewPhone with Upgrade + Protection – RM145

    For Maxis, the difference is that you can buy the device without the upgrade option (e.g. Galaxy Note5 at RM93/month) and you own the device after 24 months.


so for the note 5 does the price rm125 includes the postplan or the plan is separate ie rm125+80?


    Plan cost is separated. You have to pay for both phone and postpaid plan.


It's not worth it if you keep the same model for 24 months.
But very worth it if u change ur phone every 12 months.


Let say i'm celcom user more than 12month. Is it mean that i dont need to pay single cent upon registration for newphone package?


Let say i was pay this note 5 for new phone over 12 months n want to change to note 6 which is retail price bit higher than note 5. It's i must pay any additional fee?


Lets say i wan take I phone 6s plus 64GB. How much is it.
Isnt Aeon Credit

Rafizan bin mansor

Nak tahu cara utk miliki smartphone Dari celcom first smartphone percuma atau bayaran bulanan


i have been subscribing to this plan for a year, guess what? no sms prompted to remind me to change/upgrade for my newphone. i walked in to the nearest blue cube branch, i tried to call the operator, none of them know how to upgrade my phone. last two weeks, i braved myself to ask the sales exec at the blue cube branch to upgrade my phone. yes i did manage to upgrade my newphone but i was charged with cancellation fee without prior phone was completely fine. i was not given enough information regarding the change phone procedures. shame on celcom for coming up with this dodgy plan. shame on you guys for promoting it.