When we went on a road test to Penang earlier on, Yes 4G coverage on the North South highway wasn’t really as covered as we would expected. The speeds were great at areas with coverage but the lack of coverage makes it a tough choice if you require seamless connectivity on your trip up north.
With Chinese New Year around the corner, most people will be traveling back to their respective home towns outside the Klang Valley. Now Yes has proudly announced that North South highway is now powered by Yes 4G. This makes long journeys more entertaining provided that their coverage is truly seamless throughout the route.
From our findings, both tests produced consistent results. The Yes network is indeed capable of delivering mobile data services but there are several gaps in its coverage that we hope Yes can cover quickly to deliver true seamless mobility broadband. Having said that and considering the fact that Yes is a new network, we were mightily impressed by the extent of the network coverage so far as well as the speeds that we were able to achieve during the previous two road tests.
So things are looking peachy for this new network but we’ll have to keep reminding you this is still a new network with a relatively smaller load on it compared to the more established players. We’ve heard so many times before that Malaysians don’t mind paying for their Internet so long as it is consistent and reliable. This looks to be an opportunity in which YTL can capitalise on. There is no secret formula to being a successful Internet service provider, all they need to deliver is consistency.
As we’ve been enjoying very good speeds on the Yes network, we hope Yes is able to keep this speed consistent even as the network gets loaded up with subscribers. If they can, then there’s really nothing to hold Yes back in winning the hearts and wallets of Malaysians.
So back to our topic of discussion. We’ve shared with you our findings on the performance — both in terms of mobility and speed — of the Yes network in certain areas in the Klang Valley, the question now is how does Yes perform outside Klang Valley?
It’s common sense for telcos to focus the bulk of their network resource towards market centres and high densitiy areas. This means more that often than not, outlying rural areas are not as well covered as it should be. At launch Yes boasts a population coverage of 65% deploying over 1,000 base stations throughout the country. This is more than its current 4G competitor P1 which currently claim around 40% population coverage with under 900 base stations currently being deployed.
All this is fine and dandy but right now what we want to know is where exactly in the populated areas is the 65% coverage focused on. Can Yes deliver consistent connectivity outside city centres? How is the network performance in areas outside of KL?
To find out, we took our trusty Yes Go along with USB modems and SIMs from DiGi, Maxis and U Mobile and hit the road up north to Penang for a mega road test shootout. On the way, we also wanted to find out if the Yes network has indeed got most of the North-South expressway covered.
Initially their map showed coverage blanketing most parts of the highway however a day before our trip, we found out that the map has been “updated” revealing a completely different coverage map with much less areas covered. This got us contemplating if we should carry on with the test as it looks like there is no coverage on our route, but with the understanding that sometimes coverage maps can be inaccurate, we continued with the test anyway.
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Having tested the Yes Go’s mobility performance around Kuala Lumpur and discovering that the Yes network is indeed mobile delivering rather good performance, we decided to go a step further by taking the Yes Go to various parts of Petaling Jaya and Subang as well.
We wanted to find out if the Yes network can deliver consistent speeds and throughput performance outside of KL. We tested the Yes Go USB dongle on two routes, one along the New Pantai Expressway and the other along Federal Highway.
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We are heading up north to Penang to test the performance of the Yes 4G network outside of KL. We will be updating our twitter feed regularly along the way.
We’ve reached Ipoh and so far we found the coverage along the North-South highway from KL is patchy. We managed to get connectivity, albeit intermittent, up to the 404KM marker of the North-South highway. Where there’s coverage, the speed is generally better compared to 3G operators. Considering that Yes is a new network, we can see from our road test that Yes has better data coverage along the highway compared to the more established 3G networks like U Mobile and in some instances DiGi. Look out for our full report coming soon.
For regular updates on our trip to Penang, follow us on twitter at @Soya_Cincau to find out how Yes compares with other 3G operators on the road.
Last week, we’ve taken a look at Yes 4G Network coverage areas in the Peninsular which covers most of the west coast. During our initial visit to their coverage maps, the coverage info wasn’t clear as there was a mix of dark and light shades of grey. It was also discovered that major state capitals on the east coast were not covered despite having grey shades blanketing the city.
Just recently, @yes4g had mentioned on twitter that the maps have been revised with cyan colour indicating current coverage available with grey as upcoming coverage plots.
The free usage offer is only applicable for data so calls and SMS made will still be chargeable at RM0.09/SMS or a minute of call.
In addition, Yes has extended the activation deadline for those who have pre-registered for a Yes ID and a 018 number to December 12.
Despite having issues in the beginning, such positive gesture is welcomed and it is the right step forward in handling its challenges faced. We can see that Yes is genuine about delivering Internet for all.
Assuming that Yes now have 15,000 subscribers, and that the data charge is set at the maximum rebate price of RM0.02 (30% rebate), this free data exercise will cost Yes a whopping RM3.15 million (RM21/GB X 10 X 15,000).
We’ve recently managed to perform some tests on the Yes 4G network and the results does look very promising. Check out our first impressions and recent KL Test drive post for more information on the performance of the Yes network.
We’re hoping Yes will be able to sort out these issues as soon as possible and kudos to YTL Comms for this free usage move.
Eligibility details below:
For all Yes customers who sign-up before Dec 19 2010:
We offer you complimentary data services, up to 10GB per Yes ID on our network, from the launch day until Dec 19 2010. Data billing will begin on Dec 20 2010. However, charges still apply for our Yes 018 telephony services (voice and SMS).
For all pre-registered customers:
We will also extend the activation deadline until Dec 12 2010. Those activated Yes IDs will be entitled to enjoy complimentary data services until Dec 19 2010 as well.
Full details here.
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Earlier, we took with the Yes Go USB dongle for a spin and we’ll be the first to admit that we were quite impressed with what the Yes network has to offer. In our stationary tests, we managed 5Mbps downloads and 2Mbps uploads with only two bar reception with the test done on the 17th floor. We know that the network is still new and there’s still very little load on it but even by this measure the speeds that we’re getting are rather impressive for a wireless network.
This was stationary tests but since Yes touts its 4G network as mobile we wanted to know how mobile is mobile. Yes’ closest competitor — P1 — has been in the market for the good part of two years with a claimed population coverage of around 40% and even with a good head start, P1 still can’t claim its network as a mobile network.
How does Yes fare in comparison? First up, Yes already has a lead in terms of coverage with a claimed 65% of the population covered. Next, Yes offers an all-4G mobile phone and a 4G MiFi, two devices P1 doesn’t have in its product arsenal at the moment. Based on this, it seems to us that Yes has their sights set on taking a few chunks of the mobile market from the 3G boys. And so, that will be the bar that we will measure Yes with.
We’re expecting the Yes 4G mobile network to deliver strong and consistent performance in places where 3G would as well as while traveling in between these locations — just like 3G. We will be looking for seamless connectivity and we will also be looking to answer some of the questions that you’ve asked in our comments section. How does the Yes Go and the Yes 4G network handle hand-overs between sites? Does it disconnect when switching base-stations?
Find out the answer to this and more in our road test of the Yes 4G network within Klang Valley.
We hope that yes is doing the necessary fixes on its erratic portal especially when it comes to YesID activation. Many had complained until today of not being to access their accounts especially those who pre-registered earlier. We will monitor their site tomorrow and see if our YesID works.
In the wake of the Yes search engine marketing farce, the WiMAX operator’s media agency, Carat has stepped up and taken full responsibility clarifying in an official statement that an error when utilsing a feature called Dynamic Keyword Insertion was the root cause and that the agency had made an “oversight”
In the unfortunate online advertising campaign, competitors’ names were advertised in the headline of a search result but the links led back to the Yes 4G website.
Carat Media Services, the media agency responsible for all of YTL Communications’ media buy, claimed that it rectified the error within five minutes but as many have already seen, it was five minutes too long with tremendous damage already being done to the Yes brand.
Carat today, MD Roy Tan stated in an official stated:
We regret that due to an error made by us the paid search campaign has caused confusion among users of search engines. We would like to extend our apologies over this incident to them, our Client and those affected and explain what transpired.
This error was wholly unintentional and should in no way be taken as a reflection of the YES Brand or YTL Communications. At no time did YTL Communications require or instruct us to carry out the activities. It was done purely by us and in this regard YTL Communications is innocent of such an action.
What remains unclear is, how was the oversight made as veteran agencies like Carat would have processes in place to ensure that such an error doesn’t happen. It is unfortunate for a new brand like Yes to be caught up in this as it is adding unnecessary stress to an already botched up launch.
After receiving an email confirmation that our pre-registered account has been activated, we were finally able to log onto the Yes network with our Yes ID. And with that we immediately started on some performance tests of the Yes network and the Yes Go 4G dongle.
So here it is our first impression of Yes 4G network while using the Yes Go dongle.