A week ago, U Mobile had launched its new #GetClever prepaid and postplan plans that promise to give better value. It challenges its competitors with generous data quota, cheaper call rates and free 30 minutes of calls everyday within U Mobile’s network. For 2015, U Mobile says that they want to give customers the best value, be a challenger telco and most importantly be transparent to its customers.
It was brought to our attention, that the free calls offer isn’t as clear cut as it seems. If you’re going to make a lot of calls, there’s something you should know before signing up.
UPDATE: Be careful with U Mobile’s Free Calls claim.
What do mobile users really want? If you ask around, you’ll probably get responses like cheap data, cheap call rates and more free perks. Now U Mobile is introducing a new range of 3 prepaid and 2 postpaid plans which claims to be better than the rest. It challenges the competition by offering lower calls rates to all networks (10 sen/min) and generous internet quotas for both prepaid and postpaid customers.
With its #GetClever tagline, it looks like a direct “response” to the recent “Don’t Bodoh” campaign website. So does these new plan offering make you a clever mobile user? Read on to find out.
U Mobile was the first telco to offer free internet roaming at selected countries for its postpaid subscribers. Now prepaid users are now able to enjoy Free Internet Roaming too and they have also extended several countries for its unlimited internet roaming service.
The Free Internet Roaming is limited to 50MB per day, which is sufficient enough for basic instant messaging such as WhatsApp, Line and WeChat. If you do exceed the 50MB/day limit, subsequent use would be charged at a maximum of RM30/day.
For those using U Mobile’s Prepaid plans, you can now make more voice calls at a cheaper rate thanks to its new Voice Plan add-on. Available with a choice of RM20 (V20) and RM30 (V30), the new voice plans are essentially bulk voice add-ons that are activated for 30 days validity. For its V20 add-on, you’ll get 100 minutes of onnet (U Mobile to U Mobile) and 100 minutes offnet (calls to other networks) for RM20. Meanwhile, its V30 option gives you more at 180 minutes onnet and 180 minutes offnet, which is a equivalent to 8.3 sen/minute assuming if you fully utilised both onnet and offnet quotas.
If you can’t finish your voice minutes within the validity period, U Mobile allows you to carry forward unused minutes but only if you renew your voice plans of the same value. The only catch is there’s a limit of 200 minutes for V20 and 300 minutes for V30 at any one time. Overall, this is an affordable add-on for those who wish to make a lot of phone calls on U Mobile. Its prepaid voice calls are normally charged at 20 sen/minute (10sen/30sec block).
To subscribe, you can dial *118*3*6*1# and select the appropriate package. Alternatively you can SMS “ON V20″ or “ON V30″ to 28118.
For more information, head over to U Mobile’s Prepaid Voice Plans.
U Mobile’s Unlimited Mobile Internet prepaid offerings is one of the best value for money offerings in the market. After its UMI 48 package, they have now introduced a new UMI 38 option which offers 500MB of data, 200 minutes of calls and 30 SMS for just RM38/month. This is similar to its earlier UMI 28 offering but with an extra 100 minutes of talk time.
On top of that, U Mobile now offers free data usage for WeChat and KakaoTalk messengers for UMI 28, UMI 38 and UMI 48 subscribers. Not a bad offering for those who use these 2 instant messaging service on a daily basis.
Head over to U Mobile’s Unlimited Mobile Internet page for more info.
U Mobile has revealed more options for its Prepaid Unlimited Mobile Internet offering. Joining the original UMI28 and UMI18, is its new UMI 48 which offers 2GB of data, 100 minutes of calls and 30 SMS for just RM48 monthly.
For those that have a sudden need to use mobile internet excessively, there’s the add-on Booster Plan which offers 1GB of data for 3 days at RM10. Meanwhile for the bundled talk and minutes, U Mobile lets you roll over unused credits but there’s a maximum cap depending on plans. It is also good to know that U Mobile doesn’t charge for excess usage but download speeds will be throttled once you’ve hit your limit.
For more details, head over to U Mobile Unlimited Mobile Internet page.
U Mobile now has introduced a cheaper variation of its Unlimited Mobile Internet plan for prepaid. For RM18/month, it offers 250MB of data, 25 minutes of calls and 25 SMS.
Once you exceeded your 250MB quota, you still can use without extra charge but download speeds will be throttled down to 64kbps. While other prepaid normally burn unused talk time and SMS, the new UMI 18 plan lets you carry forward a maximum of 50 minutes of calls and 50 SMS at any one time. To subscribe, dial *118*3*1#.
If you need more data and talk time, there’s the usual UMI 28 which offers 500MB of data, 100 minutes of call and 30 SMS for RM28/month.
For more information, head over to U Mobile.
Effective 20th January 2012, U Mobile has revised its prepaid offering for new subscribers. Not only you get free calls but this time they are also giving out free SMS. They are giving out 20 FREE SMS for every 6 SMS sent on a daily basis which can be used on all local mobile numbers. You can only accumulate a maximum of 1000 SMS but they reset on a daily basis.
In terms of Free Calls which U Mobile is offering, the new plan has revised the free calls period to 12:00 AM to 6:59:59PM which is subject to Fair Use policy of 60 minutes a day. You get 1 day of Free calls for every top up made. So if you top up RM30, you get 30 days of free calls within U Mobile Network. Existing U Mobile subscribers that signed up before this can still continue 24 hours all day Free calls.
For more information, head over to U Mobile Prepaid page.
U Mobile have been slashing its prepaid BlackBerry rates quite regularly. Not too long ago, they have reduced their daily BlackBerry daily subscription to RM0.88/day. Now they have also reduced their weekly and monthly subscription to RM5.50/week and RM19/month.
This is among the cheapest and the plans include additional data usage such as video streaming. As comparison, Tune Talk charges RM0.98/daily or RM28/monthly but their additional data usage is charged at 5sen/MB.
For more information, head to U Mobile’s BlackBerry Prepaid page.
U Mobile has reduced its BlackBerry rates further for both prepaid and postpaid subscription. In the last revision few weeks back, U Mobile was offering:
Daily – RM1.50/day
Weekly – RM9/week
Monthly – RM40/month
Now they have made significant reductions and below is their latest BlackBerry Rates:
Daily – RM1.50/day
Weekly – RM8/week (Prepaid) / RM9/week (Postpaid)
Monthly – RM25/month
All three plans come with “Free Unlimited Data” with Fair Usage caps at 30MB/day, 300MB/week and 1GB/month.
With heavy competition from the likes of TuneTalk’s RM28/month BlackBerry BIS Prepaid plans, most telcos are forced to relook into their existing offering to stay competitive. A few weeks back, DiGi had introduced a monthly unlimited BlackBerry prepaid plan at RM25/month which comes with 500MB/day Fair Use Quota.
In the header, it is highlighted that the BlackBerry plans come with free calls but it wasn’t made clear in the BlackBerry section. From the looks of it, it should be based on top up for Prepaid customers.
For more information, head to U Mobile’s BlackBerry Plan page.