TM announced today that come 1 October 2010 TM will begin charging for UniFi installations.

From 1 October onwards TM will charge RM200 per installation for any UniFi package however the equiptment that comes with the UniFi package — the fiber modem, wireless router, IPTV set-top box, DECT cordless phone and additional outdoor terminals — will still be provided for free.

TM’s executive VP for consumer products, Imri Mokthar said in the announcement that although there will be an installation charge, those who has registered for UniFi before the changeover date will not have to pay for installation.

We think RM200 is a fair charge considering the amount of work required at the various equipment that you get for free. The fibre-optic cable that is laid in your house alone will cost more than RM200. So it’s a decent charge. What’s more the RM200 installation charge will be spread across five months at RM40/month, so you don’t actually feel the pinch right away and that’s ok too.

What we don’t like is how TM makes is sound that you’re actually getting an additional RM200 off if you sign-up for UniFi from now until 30 September. Technically you’re not, TM’s just going to start charging for installation after 30 September.

It’s really confusing for customers and very underhanded for TM. Shame on you TM for using such a tactic.

If you’re not up for paying the RM200, then sign-up ASAP. Though what is not being mentioned is what happens if an interested customer wants to sign-up for UniFi but stays in an area that is not yet covered.

Does the customer get to sign-up and have the RM200 installation charge waived when the UniFi service eventually becomes available in their area or will they have to wait for the service to be available and then sign-up?

On a side-note, there’s currently 9,000 UniFi subscribers and another 12,000 who have already signed-up waiting for the service to be installed. In July 2010, there was about 3,200 UniFi subscribers. No bad in a span of just a month.

You can read the full TM announcement after the jump.

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	Players on the Field, TM, UniFi
	FTTH, FTTH Malaysia, HSBB, HSBB Malaysia, TM, TM to charge for UniFi installation, Unifi, UniFi installation charge, Unifi Pricing