38 hours after the outage affecting 2,000 Streamyx and UniFi subscribers in Taman Tun Dr Ismail, Putrajaya, Cyberjaya, Puchong, USJ, Lapangan Terbang Subang, Shah Alam, Selat Klang Utara and Bukit Kemuning was detected, TM has issued a statement saying that the issue has been resolved and all affected subscribers are able to connect to the Internet.

The statement made available online informs that its UniFi and Streamyx services have been restored as of 0300hrs on Friday, 10 December 2010 and TM is currently monitoring the situation for any eventuality.

The statement however did not indicate if the affected subs will be compensated in any way. We have sent a question to TM on the same yesterday but have yet to receive a response. We will keep you updated if there is a response from TM on this.

In the meantime, can users in the affected areas verify that service has been fully restored?

	Players on the Field, Streamyx, TM, UniFi
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Update (10122010 1158hrs): TM issues a statement to say service in affected areas is restored

TM has issued an official statement with regards to the service interruption of not just its UniFi fibre broadband service but also it Streamyx broadband service as well. The interruption is affects 2,000 subscribers and it looks like the the service disruption is still unresolved.

The affected areas are as follows:
UniFi — Putrajaya, Cyberjaya, USJ, Lapangan Terbang Subang, Puchong and Bukit Kemuning
Streamyx — Taman Tun Dr Ismail, Putrajaya, Cyberjaya, Puchong, USJ, Lapangan Terbang Subang, Shah Alam, Selat Klang Utara and Bukit Kemuning

TM says that restoration works are currently in progress but did not indicate how long this restoration work will take. Click here to see the official statement from TM.

Service disruption for TM’s UniFi and Streamyx started yesterday (December 8, 2010) since 1330hrs. If you’re keeping count, that’s over 25 hours of no Internet for the 2,000 affected subscribers. Bummer.

Are you affected by the outage? How are you coping without Internet at home?

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	outage, streamyx, streamyx down, Streamyx outage, TM, Unifi, UniFi outage

Update (09122010 1514hrs): TM issues an official statement on the outage. Work to restore service is still underway.

TM confirms via its official Twitter account that some 2,000 UniFi subscribers are affected by a network outage. Though TM didn’t immediately indicate what is the cause of the outage which UniFi areas are affected by it. The tweet only mentioned that restoration works are underway and that further update will be coming.

We’re awaiting updates from TM on details of this outage. Stay tuned.

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Update 3rd July 2008: Maxis Service in Sabah is reported to be back to normal since this morning.

Since Monday, Maxis subscribers in Sabah were caught with a surprise when their phone starts showing No Network or Emergency Calls only. This leaves Sabah Maxis subscribers disconnected causing frustration and inconvenience for several days now.

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