Are you having disputes or problems with your telco? Escalating your issue to the Malaysian Communications and Multimedia Commission (MCMC) is now an instant message away as they have just activated a dedicated Whatsapp channel for complaints.
This can be used for any issues related to telecommunications, broadcast, internet service, postal service and online gambling. The number to message is 016-220 6262 (MCMC).
The WhatsApp channel is available 24 hours and they will respond between 9AM to 5PM from Monday to Friday. We suggest that you save this number for future reference.
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Experiments are fun, mobile related experiments are even more so. MacRumors decided to record a blocked number’s attempts to call and text a blocker on an iPhone. And we’re sure that you’ve always wondered what actually goes on and whether these blocked numbers can actually reach you. This was what they found out.
|Cool stuff, Industry in General, iOS, iPhone, Mobile Devices, Mobile OS, SMS Scam Alert|
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Not happy with your mobile telco or fixed broadband provider? If your telco isn’t solving your issue, CFM or better known as Consumer Forum of Malaysia is here to get your problem fixed.
Established by the MCMC (Malaysian Communications And Multimedia Commission), CFM is tasked to protect the rights of consumers in the telco industry. Working closely with service providers, they have to ensure that all customer complaints are solved as stipulated in the General Consumer Code.
Throughout 2015, there’s an increase of 6.11% of reported telco complaints versus the previous year. Out of the 7,326 complaints received, they have solved 97% while the remaining 3% are still under investigation.
The Malaysian Constitution guarantees every Malaysian the right to freedom of speech. When abused, it can cause adverse effects. That’s what Communication and Multimedia Minister, Datuk Seri Dr. Salleh Said Keruak believes as the government is mulling for tougher enforcements for online users.
The rainy season is in full effect now with many parts of the country experiencing constant downpour each day. And with the tide phenomenon that is expected to occur in the Straits of Tebrau from the 24th to 30th of November is likely to mean more trouble for affected locals.
Malaysia has had its fair share of flood woes in the past and since it’s the rainy season again, the folks at Communications and Multimedia Consumer Forum of Malaysia (CFM) have decided to take a more proactive role to ensure effective communication during these potentially trying times remains strong.
Population coverage for 4G LTE has been a hotly debated topic of recent times; at least for two telcos – Digi and Maxis. This overdrawn rally between the two has managed to do one thing, get both their customers rattled up. We’re seeing more negative comments from our readers of late, regarding their own experiences on the two networks. When push comes to shove, what we need are clear outlines on how each cellular provider measures themselves, and this is essentially what Maxis talked about earlier today.
|Hotlink, Industry in General, LTE, Maxis, Mobile Apps, Mobile Devices, Mobile OS, Players on the Field, Technologies|
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The 1MDB (1Malaysia Development Bhd) issue has being in limelight lately and things got heaten up with the recent report published by the Wall Street Journal. With the on going legal action and investigations, the social space has been buzzing like crazy with hot juicy stories surrounding the issue.
Before you share such news on your Facebook or WhatsApp group, the MCMC (Malaysian Communications and Multimedia Commission) would like to remind you to stop spreading unverified info or else you’ll find yourself in some serious trouble.
Several states in Malaysia have been hit with devastating floods which displaced over 100,000 people. In this time of need, they would need all the help they could get such as essential goods and monetary fund. Apart from the supply collection drive that’s being held nationwide, MCMC has open an SMS donation channel where you can contribute directly from your mobile phone.
To donate, just SMS BANJIR followed by the amount to 13999. (e.g. “BANJIR 20″ for RM20 donation). Your contribution can be made in RM1, RM3, RM5, RM10, RM15, RM20, RM30, RM40 or RM50. All funds will be channelled to MCMC Humanitarian Fund and this can be made across all mobile networks in Malaysia including MVNOs.
For those residing at flood affected areas, communication services may get interrupted due to congestion and some base stations may be off from electricity supply. MCMC urge users to restrict usage to essential communication only to give way for search and rescue efforts. Stranded users are urged to conserve as much power as possible and we recommend switching power saving modes for longer battery life.
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The fast pace of technology has changed the way we consume content. With the growing internet penetration for both home and mobile, demand for online content is set to grow whether its social, application, music or music.
As more people are switching to online, there’s still a gap when it comes to local content. Most of the content consumed are from overseas and there’s a huge untapped opportunity for our budding local content makers. To instil interest and awareness of content development, the Malaysian Communication and Multimedia Commission (MCMC) is organising KL Converge, a 3 day event that’s happening on 17 to 19 September at KL Convention Centre.
With thousands killed and over a million affected in the on going Gaza crisis, the Malaysian Communications and Multimedia Commission has started a humanitarian fund. Now anyone with a mobile phone can send their contributions via SMS from as low as RM1. No matter how big or small, every single contribution can make a difference to those in need.
Your mobile donation can be made with the denomination of RM1, RM3, RM5, RM10 or RM20. All you need to do is SMS “GAZA” followed by the amount (e.g. “GAZA 5″ for RM5 or “GAZA 20″ for RM20) to 13999. All contributions will be channelled through MCMC’s humanitarian fund.
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