Update: We downloaded the case study again to see if Green Packet rectified the error and they did. At the same time, we got a comment from a person claiming to be the Marketing Director of Green Packet, Carol Koh explaining how the major mix up happened. We can verify on the authenticity of the person behind the comment but check revealed that there is indeed a Carol Koh in Green Packet and she is the Marketing Director of the company. Below is the comment in verbatim:
Hi, I’m the Marketing Director of Greenpacket Solutions. We do take these things seriously, so thank you for pointing out this human error on the design & layout stage, which would otherwise undermine the case study. The pain and anxiety the team is feeling right now is punishment enough. The team had been forgiven after they promised to never make the same mistake again.
Miss Koh claims that the version of the case study in which we spotted the grave error was a “design & layout stage” version. If that was indeed the case, it shouldn’t be made available for download in the first place. In fact the, “design & layout stage” version has been on Green Packet’s website for public download since January 31, 2011.
A case study is a tremendously important piece of work. It is a highly detailed document providing in-depth investigation findings on a subject. Organisations use it to establish credibility, to showcase how effective a product has been in a certain application. Generally, it is a document that tells its readers “hey so and so is good and we’ve got the findings to back it up”.
In P1′s and Green Packet’s case, a case study is a demonstration of how they can’t even be bothered to read their own material.
P1 and it’s parent company recently released a case study entitled “P1 4G staying one step ahead” and it talks about how P1 is a “successful” 4G operator and how Green Packet has been instrumental in making P1 a success.
Although we don’t agree with the contents of the case study, both P1 and Green Packet have their justifications, but that’s not the interesting part. If you go through the document available for download here, you will notice that there is a glaring and terribly embarrassing mistake.
There are two quote boxes in the article highlighting two different high level persons in the P1 organization, one the CEO, Micheal Lai and the other Ti Lian Seng, the VP of Technology. The funny thing is both are saying exactly the same thing.
How did this happen? We don’t know but by our reckoning it is conceivable that neither Mr. Lai and Mr. Ti had even read their respective quotes before the call was made to publish the case study, and to us that tells you so much more about both company than any case study ever can.
P1‘s WiMAX network has had somewhat of an unfortunate reputation of late. Plagued by persistent outages overly, congested networks and poor coverage inside of buildings, Malaysia’s leading WiMAX operator is strugling to deliver a consistently stable network.
Somewhat admitting that it’s subsidiary is having network stability issues, P1′s parent company, Green Packet announced that it aims to enhance network stability considerably by the third quarter of this year. A report in TheEdge states that Green Packet aims to reduce continuity incidences to below 5% by the third quarter of this year and below 2% in 2011.
The numbers may seem low, but the report didn’t state what is the benchmark for “continuity incidences” of a comparable wireless network. More importantly, the report didn’t indicate what is the state of P1′s WiMAX network currently. Specifically, we would like to know what is the percentage of “continuity incidences” right now.
P1‘s parent company, Greenpacket, unveiled its new range of budget WiMAX Indoor VoIP EX-series modems at the WiMAX Forum Congress Asia in Taipei.
The EX can be used in 2.3, 2.5 and 3.5Ghz WiMAX networks and has everything that will make any budget WiMAX modem proud including a high gain omni directional antenna and VOIP support. There’s no built-in WiFI though but that is the least of our worries.
What we’re concerned about is the look of the device. Just look at it. Nothing says fugly more than a overly boxy design with sharp edges and duldrum colours.
4G connectivity, never looked so bad.
No word on wherether P1 will be offering this to the Malaysian market.
The Star reports Green Packet is looking to make good progress this year with more jobs and a bigger WiMAX subscriber base in the midst.
To start of the year Green Packet announce a HKD3million deal with Hong Kong’s PCCW Group to provide customised product solutions. Although this is a relatively small amount for the industry, Green Packet sees the deal as a giant leap forward towards making inroads into Hong Kong.
Green Packet group managing director Puan Chan Cheong expects the company to clinch more contracts in the first quarter of this year. He is also confident over the growth of subscriber base for its WiMAX solutions.
“Our 5-year plan is going as scheduled. We got out there, set up our base stations and provided the WiMAX service. We kept our promise and the results will start to show,” says Puan.
He says that in five years, the service provider division, (which houses its WiMAX business, handled by subsidiary Packet One Networks (M) Sdn Bhd) will account for two-thirds of group revenue while about a third will come from its bread-and-butter solutions division.
Green Packet presently has more than 10,000 WiMAX subscribers. Puan is confident of clinching 200,000 subscribers by year-end.
As it stands, Green Packet provides WiMAX in over 200 sites throughout the Klang Valley, Johor Bahru, Alor Setar and Penang. By June 2009, Puan expects Green Packet to be on track to provide WiMAX to 30% of Peninsular Malaysia or a total of 600 sites, not too far from its target of 800 sites by year-end.
We didn’t get an invitation but we managed to get in! P1 W1MAX has officially launched in Malaysia just hours ago at Mandarin Oriental. The launch was spectacular with impressive presentations, testimonial as well as light dance shows. They even got Hannah Tan to be the MC for the event.
Its CEO Michael Lai has spoken many aspiring stuff about broadband and how Packet 1 is eager to broadband whole Malaysia.
If you read our previous post, we revealed that there are 2 speed packages for business & personal. Apparently the said page was removed from the website after our posting. This time, the page is up again and we discovered that they are actually offering 4 speed packages of 400Kbps, 700Kbps, 1.2Mbps and 2.4Mbps. Read on to check out the updated packages.
Update 19082008 – Check out the official and updated packages in our latest posting.
Tomorrow Packet 1 will make history with Malaysia’s first ever WiMAX launch which has been widely anticipated. It is said that Energy, Water and Telecommunications Minister Datuk Shaziman Abu Mansor would officiate the P1 W1MAX event tomorrow afternoon.
So how much is the subscription? Are subscribers tied to a contract? Read on as we managed to get an early peek on its offerings.
We have been talking about mobile networks so far and have yet to mentioned anything about WiMAX in Malaysia. WiMAX is a new telecommunication technology that would bring broadband to greater heights compared to what Malaysia is having at the moment.
To date, the WiMAX licenses in Malaysia have been awared to only a handful of companies but so far we have yet to seen anything out from them. Fortunately however, there’s one which is closer to reality and that company is Green Packet which has been rebranded recently.
Currently, Green Packet’s commercial broadband arm Packet 1 is showing something tangable which gives some assurance that they are ready to launch. During the WCIT 2008, they have showcased their WiMAX modem which was designed and made in house by Green Packet.
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