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Next time some stranger comes knocking on your door for money…DON’T give it to them!
The Star reports that there have been cases in Penang where unscrupulous individuals masquerading as debt collectors for TM have been collecting cash from subscribers who have failed to clear their bills. The dead giveaway for these bogus collectors is that they use fake appointment letters that bear TM’s old logo NOT the new one.
According to the company, it is standard procedure for TM appointed debt collection agents to present their appointment letter, valid identification tag and the outstanding bill reminder letter when they visit a customer’s premises to collect debts.
As a precautionary measure, TM says you should get all the details of the person claiming to be authorised by TM to collect debt on the company’s behalf. Get their name, mobile telephone number and the name of their company.
