The ASUS Transformer Prime is a sleek Android tablet but there are reports that the GPS functionality is not working at all. ASUS is taking the issue seriously and they are offering GPS Dongles as a hardware fix.

Today, ASUS has made this official and they have revealed the GPS Kit which looks bigger than expected. Instead of a small stubby piece, the GPS kit looks more like a battery pack which is attached to the docking/charging port at the bottom. The dongles will come with colour options to match your Transformer Prime.

The full announcement read as the following:

To our valued customers:

Thank you for purchasing the ASUS Eee Pad Transformer Prime, and helping to make it the most popular Android based tablet since its launch in December 2011. We greatly appreciate feedback about our products from you, and we take this feedback very seriously. The response to the Transformer Prime generally has been overwhelmingly positive, but we understand that, in certain situations, the GPS functionality has not met some users’ expectations.

Free Dongle!

Although the Transformer Prime is not a professional GPS device, as part of our unwavering commitment to customers we are offering all Transformer Prime owners a free external GPS extension kit, called a dongle, which may help improve signal reception and optimize the user experience. We are pleased to announce this offer as part of our commitment to customer service, but it does not replace, alter or amend any existing warranties you may have. For more detailed information about this offer, please click on the link below. We also encourage you to contact your local ASUS customer support hotline directly if you are experiencing GPS related problems.

ASUS prides itself on delivering an unrivalled user experience, and we offer our sincere apologies for any inconvenience that our customers may have encountered.

If you’re an ASUS Transformer Prime user, register for your GPS dongle here. The exercise is open until 31st July 2012.

From the looks of it, this exercise is a global one and they are sending it directly to owners upon confirmation of their serial number. Hopefully this bulky dongle solves the GPS issue once and for all. Thumbs up to ASUS for pushing the extra mile.

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Since launch, there are a number of ASUS Transformer Prime users complained about poor WiFi and GPS performance. While ASUS has attempted to fix this through software updates, the GPS performance wasn’t up to par for the affected users. According to a support rep, ASUS is determined to solve this and they are expected to offer “GPS Extension Kit” to all owners.

According to a statement found on ASUS VIP area page:

Although the TF201 is not a professional GPS device, as part of our unwavering commitment to our customers we are offering all customers who purchased a TF201 system a free external GPS extension kit called a dongle, which may help improve signal reception and optimize the user experience. We are pleased to announce this offer as part of our commitment to customer service, but it does not replace, alter or amend any existing warranties you may have.

During our brief hands-on, we found no issues on WiFi & GPS and so far we haven’t heard any major complaints from users locally. Nevertheless, ASUS deserves the credit for its pursuit of excellence in resolving customer complaints even if it requires them to issue special dongles as a solution.

So far no word from ASUS Malaysia and we believe this hardware solution will be rolled in stages according to region. For the ASUS Transformer Prime users, any GPS or WiFi issues to report?

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ASUS has introduced its high end tablet, the ASUS Transformer Pad Infinity 700 series. Back at CES, this was better known as the ASUS Transformer Prime TF700 which comes with a full HD display.

At MWC 2012, ASUS has refreshed the device with a new name and upgraded specs. There are 2 versions – WiFi only which runs on Nvidia’s Tegra 3 quad core processor at 1.6GHz and the LTE version which runs on dual core 1.5GHz Qualcomm Snapdragon S4 processor. For the LTE version, this marks the first LTE tablet with Full HD display and also the first Cortex A15 class processor to be fitted on a tablet.

The full HD screen is of Super IPS+ variety which has a brightness of 600 nits. The design hasn’t change much from the original Transformer Prime but now there’s a noticable rubber/plastic strip at the top which could probably improve signal reception. Overall it still retains the brushed aluminium finish and has a slim profile of just 8.5mm. It still retains the 8MP f/2.2 camera at the back and comes with a 2MP camera at the front.

For the full details, head over to ASUS Transformer Pad Infinity page. Head after the break for more press photos and also a video replay of ASUS press conference at MWC.

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All we can think of after watching this video is the Eee Pad Transformer Prime TF700T which was unveiled at CES. The Transformer Prime TF700T features a higher resolution 10.1-inch 1080p 1920×1200 SuperIPS+ display (the Transformer Prime TF201 that’s on sale right now has a 1280x and a revised rear cover for better GPS, Wi-Fi, and Bluetooth performance. The front camera has also been uprated to a 2MP unit from the 1.2MP shooter in the original Transformer Prime.

But then again, why tease a device that’s already been unveiled?

Speaking of teasers, ASUS also released a teaser video for its Padfone earlier. In case you’re wondering, the “1 + 1 + 1 = endless possibilities” suggests the Padfone consists of a phone, a tablet and a dock – or something like that.

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While we have not experienced it ourselves, many users have complained about the ASUS Eee Pad Transformer Prime having GPS signal issues. Apparently ASUS has released an update that fixes this. Several XDA forumers have reported significantly improved GPS performance on their TF201 Transformer Prime with some users saying that they are able to lock on up to 10 satellites indoors!

There’s no official word from ASUS on this, so let us know if you’ve been asked to update the firmware in your Transformer Prime recently. The updated GPS software and build versions are 6.9.13 and IML74K.US_epad-9.4.2.11-20120117 respectively. See if your TF201 carry the same build and version numbers and let us know.

Good luck and thanks!

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We go deep inside the box the ASUS Transformer Prime, world’s first quad-core tablet, to reveal all its details. Some that you might be interested in:

• Our unit is running Android 4.0 Ice Cream Sandwich right out of the box. Most first batch units will still be running Honeycomb but it will tell you to run an update right after you’ve connected it a WiFi network
• ASUS included a cleaning cloth with the Transformer Prime. We think this is because the screen and brushed Alluminum finished and the screen are efficient fingerprint magenets

Look out for our first impressions coming soon.

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The anticipated Quad-core ASUS Transformer Prime was spotted at one of ASUS retailers ahead of its launch on Wednesday. Last Friday ASUS Malaysia has revealed the pricing for the 32GB WiFi version with keyboard dock at RM2,199. From what we gather, most of the Transformer Prime units are either pre-booked or sold out ahead of launch. Even a reader from the comments had bought one from Lowyat Plaza yesterday. The next batch of Transformer Prime is said to be coming after Chinese New Year around February.

From the brief encounter, the Transformer Prime is currently running on the latest Android 4.0.3 Ice Cream Sandwich OS. Compared to the older Transformer, it is noticeably lighter and thinner while the metal back gives it a more upmarket feel. The keyboard dock looks pretty much the same but there’s a slight change with the keyboard layout, particularly the left shift, black slash and Enter keys. The touch pad looks different too as the button and touch surface appears to be a single piece.

We will try to get more details on stock availability and hopefully we get a proper hands-on soon.

Head after the break for more photos and some sample photos taken with its 8MP camera.

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UPDATE: ASUS informs stock of the first Transformer Prime is shipment limited. We don’t know how limited only that units are so limited that just a few selected stores will be selling the Transformer Prime on January 18. We will try to get the names of the stores for you if possible.

UPDATE 2: ASUS Transformer Prime was spotted at retailers ahead of launch.

ASUS has dropped the bomb. The Transformer Prime will hit store shelves next week on January 18. The price is also confirmed at RM2,199 for the 32GB WiFi-only version with the keyboard dock included.

The Transformer Prime is the world’s first Quad-core Tegra 3 processor with 1GB of RAM and a enhanced 10.1-inch SuperIPS+ display. At 8.3mm thin, the Prime is one of the slimmest tablets to date. If you’re particular about numbers, the Samsung Galaxy Tab 10.1 is 8.6mm thin, the iPad 2 8.8mm and the Toshiba AT200 is a basically just a at 7.7mm thin.

So, you guys ready for this?

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Can’t wait to get our hands on this one and by the looks of it, the wait won’t be long now. What do you think? Worth the RM2,199 asking price for the 32GB WiFi-only version with keyboard?

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UPDATE: The RM2,199 pricing is likely to be the WiFi version. Thanks CWK for highlighting.

ASUS Malaysia has mentioned that the Transformer Prime will launch in Malaysia before Chinese New Year (January 23) but they didn’t say how much it’s going to cost. If a price list from an IT reseller is anything to go by, ASUS might not have to say anything at all.

Commenter CWK alerted us on this price list available here (under the “laptop” section) and it appears that the Transformer Prime is going to sell for RM2,199 for the 32GB 3G WiFi version — the same price as the iPad 2 32GB 3G. As reference, the original Transformer has a RRP of RM1,799 for the 16GB WiFi-only version including the keyboard dock.

The list didn’t specifically indicate if the price includes the keyboard dock but it’s pretty much safe to assume that RM2,199 will get you the keyboard peripheral as well. Aside from that, we still don’t know if Malaysia will be getting the earlier TF201 or the recently announced TF700T. Realistically however, it’s an almost forgone conclusion that we will get the TF201. Also, could the existence of a 3G version of the Transformer Prime mean there will be an operator or two that are going to offers plans for it? We don’t know.

So, how’s the pricing for you? Attractive enough for you to grab one?

Thanks CWK for the tip!

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