Apple has acknowledged an issue with the iPhone 6s where it may shut down unexpectedly. If you’re having the same issue, you could be entitled for a free battery replacement.
According to Apple, this only affects a selected batch of iPhone 6s that are manufactured between September and October 2015. There’s no way to check if your iPhone 6s is eligible online and you’ll need to bring your device to an authorised Apple service provider to find out.
Before sending your iPhone 6s in, you’ll need to perform a full backup via iTunes or iCloud and switch off “Find my iPhone”. For your privacy, it is recommended to perform a clean wipe before handing your iPhone to the service centre. If you had paid for a battery replacement before this, you may contact Apple for a refund. The replacement program is valid for 3 years since the first sale of the unit. You can get more details on the iPhone 6s battery replacement here.
Just last week, Apple had offered a discounted repair program for those who are having touchscreen problems on the iPhone 6 Plus. Dubbed as “Touch Disease”, some iPhone 6 Plus owners had reported flickering grey bars which eventually lead to loss of touch response.
Apple isn’t taking full responsibility as they mentioned that it occurs after dropping the device multiple times on a hard surface. However, they are offering 50% off on repairs by charging US$149 instead of US$300. For those who have paid the full price for repairs will be entitled a refund of the price difference.
