Getting iPhone 4 from Maxis? Be prepared and here are some tips

Posted:  September 24, 2010   By:    15 comments   


So the iPhone 4 has gotten your attention and you’d like to get one as soon as possible. Your best bet is to sign-up with Maxis. We we’re at their launch last night and was impressed at the scale in which they’ve deployed manpower to ensure that the flood of iPhone 4 buyers are properly managed and each customer return home happy with iPhone 4 in hand.

The iPhone 4 from Maxis is only currently available at the Gardens, Mid Valley and Maxis has brought in extra manpower from it’s offices all over Malaysia to the Gardens to handle a large number of customers that will be coming in to purchase the iPhone 4.

From our own experience yesterday, Maxis had deployed ample headcount to attend to the huge number of people that was at the launch. We could approach any Maxis staff and asked a question and every single one greeted us with a smile and attended to us in earnest.

It is very clear that Maxis wants to make your purchase of the iPhone 4 from them a pleasant an experience as possible. But there is only so much that they can do.

If you’re going to the Gardens for the iPhone 4 this weekend, we’re telling you to be prepared. Even during the midnight launch last night there were already long lines snaking two floors. We can predict that that line will be much longer this weekend. So be prepared to wait and wait and wait.

There’s no denying that wait will be long, some people we talked to waited for two hours but the bright side to this is that it looks like there’s enough stock for you to get an iPhone 4 on the spot. So we’d advice you to wear something comfortable, bring a fold-able chair if you have one and bring some snacks. Also bring something to kill the time.

As most of you will be driving, we suggest you park at the Gardens at Zone U and head up all the way to level 6, that’s where the collection is held. If you can bring cash because there will be glitches in the POS system. Last night during our own purchase of the iPhone 4, for some reason all the POS system couldn’t process transactions made with CIMB credit cards. I would be such a waste if you’ve lined up for a couple of hours to get an iPhone 4 but was halted due to a system glitch. Of course the Maxis customer service staff will do everything they can to assist you but we’re saying be prepared.

Looking at the number of customers coming in, these glitches are expected. Some customers couldn’t get their receipt printed and had to be issued with a manual receipt. Just keep your cool, be prepared and try to maintain a positive attitude.

Check out the some of the videos we’ve taken during the launch last night after the jump to get a picture of the number of people that you can expect to see collective their iPhone 4 over the weekend.

On a happier note: You can get 25% discount on all iPhone 4 accessories at the collection centre. All the best and good luck!

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15 Comments for Getting iPhone 4 from Maxis? Be prepared and here are some tips

Azim

What do you need to enter the hall? Is the Confirmation booking ID enough?

    soyacincau

    You booking ID is enough. We forgot to print ours so we showed the SMS and it worked.

    We'd still recommend you print the confirmation email to be safe.

    Note that even with a booking ID you'll still have to line up as there are thousands with booking ID coming to collect the iPhone 4.

    Good luck!

Geoff

how about the SIM? Did they swap your current SIM for a new micro one so you can insert it into the Iphone 4?

    soyacincau

    Yes, SIM swap on the spot. But remember to bring the SIM tied to the number that you'll be using for the iPhone 4 contract in case they ask for it. Be prepared :)

    Good luck!

Ben lim

So far from heat Digi and Maxis have offered in terms of phone pricing and rate plan, which telco do you think has the better deal? Thanks and great blog you have over here and it's become my daily have to visit website now. Keep up the good works guys!

soyacincau

Hello Ben,

Thanks for the comment! We're trying our best to bring you the best, let us know how we can be better yeah :)

In terms of comparing plans, it's not as straight cut, the different plans are good for different people so we'll have to analyze it in more detail.

But if you're on a current contract with Maxis, the extension offer looks very enticing.

Look out for our detailed analysis one the plans soon.

Will

Hmm, what about we didn't pre-book for the iphone 4? Could we still go to the Gardens and purchase iphone 4? Thanks.

Will

could you give us some informations about the trade-in? I've heard that we can trade-in our iphone. Or is it only for those who RSVP?

    soyacincau

    According to Maxis's tweet, the trade-in program is only for those who RSVP.

    soyacincau

    Hi Will, the event at the Gardens is for those who place a booking earlier. The same goes for the trade-in program as well. So if you didn't book, you won't be able to get a number.

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