Just recently Touch ‘n Go had introduced QR Transit. It’s a new feature which allows you to pay for your LRT rides with just your smartphone. If you’ve been following our site, you would probably know that we’re not impressed with the Touch ‘n Go mobile app. Can QR Transit turn things around? Read on to find out.
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A few days ago, Touch N Go had introduced its mobile app which lets you reload your physical Touch N Go card. This is a feature which many users have been waiting for. Imagine being able to top up your card at any time and at anywhere with your smartphone.
However, for those who have tried it, it turns out that the reload function isn’t as convenient as it seems. With complaints pouring in, Touch N Go has suspended this reload channel until further notice.
UPDATE: Touch N Go suspends their mobile reload feature. Here’s their full statement.
Reloading a Touch N Go (TNG) card has always been a pain in the butt. While the introduction of those TNG terminals in shopping malls is a nice touch, it’s still super inconvenient that you can’t just reload online or through an app.
That is, until now. We discovered recently that TNG released a new app that allows you to reload your card right from your smartphone. But, this is Touch N Go we’re talking about, so of course there’s some silly, confounding catch that makes things a whole lot more inconvenient than it should be. In fact, it’s so unnecessarily complex that it almost plays itself out like the three stages in a magic trick.