The whole Grab-Uber takeover felt a lot like a bad divorce. Where there was once balance, there is only chaos for everyone left behind. It didn’t matter if you were a driver, rider or couch potato looking to have food delivered to your doorstep — as long as you used one of their services, you would have felt the repercussions.
While the transition was supposed to be smooth, the handful of drivers and riders I’ve spoken to seems to feel otherwise. But, I’m not here to talk about “word on the street”. No, today is about a service that we actually use a lot in the office: UberEats. Or rather, the service that will eventually replace it. It’s called GrabFood and here are our first impressions.
Uber Eats is now rolling out to more locations in the Klang Valley. The food delivery service was first launched for downtown KL, Bangsar and Damansara Heights, and now it is available at Petaling Jaya, Bandar Utama, TTDI and Bandar Sunway.
Uber, the company that’s known for offering rides on demand has introduced UberEATS. This is their food delivery service and it has gone live starting today in Kuala Lumpur.
UPDATE: UberEATS has gone live in Kuala Lumpur.
First, they provided rides on demand. Next, Uber is going to deliver food straight to your doorstep right here in Malaysia. Get ready folks, it looks like UberEATS is launching very soon in the Klang Valley.
Uber is not just a transportation company and their platform is geared up as an on-demand provider beyond cars. They are now experimenting with food delivery service at Santa Monica in the US which aims to deliver lunch within 10 minutes right from your smart phone.
As it is a trial run, they are doing this for less than 2 weeks with a fixed daily menu that’s priced at US$12. Unlike other food delivery service, UberFresh would only deliver to your front lobby so you would need to collect your food when the vehicle arrives. Like its car service, the transaction is done directly to your linked credit card and there’s no additional delivery fees. Sounds like a good idea if they could reduce the waiting time which normally takes up to an hour with the usual food delivery providers.
These are some of Uber’s experiments and occasionally they run special on-demand delivery including Uber ice-cream and Flowers on Demand during Valentine’s day. In KL, you could also use Uber as an urgent on-demand delivery service. Just request for a car and give them instructions on where to deliver your package and you could even share the trip with your recipient for them to track. In case you haven’t heard, Uber is now rolling out in Johor Bahru and they are offering free rides until the end of August.