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Lim Guan Eng: RM10 prepaid top up should give you RM10 of credit

Malaysia 6% SST Prepaid Reload

UPDATE: Prepaid services are officially exempted from SST beginning 6 September 2018. More details here.

Starting 1 September 2018, all telcos had introduced 6% SST on all services. This is done in accordance with the Sales & Services Tax Act 2018 and it covers all users including postpaid, prepaid and broadband. For postpaid, the 6% tax is applied on the total taxable amount while prepaid users will have to pay the 6% tax at the point of top up.

Obviously, this had caused a lot of dissatisfaction for prepaid users as most of them are getting less value when they reload. For example, a RM10 top up will only come with RM9.43 of credit after deducting the 6% tax.

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SST on Prepaid: RM10 reload gets you RM9.43 of credit

UPDATE: We’ve updated this post to include SST details from Yes 4G, U Mobile and Tune Talk.

UPDATE 2: Lim Guan Eng says prepaid users should get RM10 credit with RM10 top up.

UPDATE 3: Yes has updated their SST FAQ. RM10 top ups are sold at RM10 and you’ll only get RM9.43 of credit.

UPDATE 4: Prepaid services are officially exempted from SST beginning 6 September 2018. More details here.

The Sales and Services Tax, or better known as the SST will take effect in Malaysia starting 1st September 2018. This replaces the current Goods and Services Tax which was zero-rated since June 2018.

So what happens to mobile prepaid services in Malaysia? We’ve checked with the local telcos and basically, you’ll get slightly less credit for all reloads or top ups effective 1st September 2018. In short, a RM10 top up will only give you RM9.43 of credit. To cushion the blow, most telcos are throwing a little bit of extra freebies for every new top up.

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Omni Malaysia allows you to start your own “call centre” from RM60/month

It can be quite difficult for small-medium enterprises (SME) to handle incoming calls or customer interaction over the phone. Call centres require a significant investment and the alternative — giving people your personal phone number — isn’t exactly ideal.

This is where Omni comes in. In a nutshell, it allows businesses to set up a virtual call centre with just their smartphone and an app.

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OpenSignal reveals the best and the worst mobile networks in Malaysia

Best 4G Network Malaysia OpenSignal

It has been more than 5 years since 4G LTE was officially rolled out in Malaysia. Today, there are six 4G LTE operators in the country and the cost of data is so much more affordable than before.

As more users are switching to 4G thanks to a wide range of affordable smartphones, can our mobile networks cope with the rising demand for data? OpenSignal, which crowdsource network performance data from smartphone users have just published their latest report specifically for Malaysia. This is their third report and you probably won’t be surprised with the results.

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