Celcom has just announced that they will be implementing new upgrades on their billing system in order to provide a better customer service experience. The upgrades will affect some of the services for two days.
This morning it appears that Celcom customers were facing network issues nationwide. This not only affects Celcom Postpaid and Xpax customers but also other MVNO (Mobile Virtual Network Operator) and Domestic Roaming partners that utilise their network nationwide.
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Celcom says they are working towards building the most advanced 4G network in the country. To achieve that, they are undergoing a nationwide modernisation exercise with Ericsson Malaysia and Huawei Technologies. More than 4,600 communication towers will be upgraded with the latest 4G equipment and software.