When you buy an Apple product, you always expect top notch customer service from its authorised service providers. I personally had issues with my old iPhone 5 and 1st gen Apple Watch, which they have replaced for free despite being out of warranty.
Sometimes these issues are unavoidable but what matters most is the way they solve your problem. To enhance its customer service experience, Apple has released its Apple Support app for Malaysia. This acts as a one-stop app for personalised assistance.
Late last year, Samsung had released a Galaxy Note8 video that basically tells iPhone users to grow up. Somewhere between the scenes, you’ll notice a guy with a “notch” haircut which is a clear jab at the iPhone X.
Although it seemed unlikely at first, things are starting to look up for those of you who were excited for a sequel to the iPhone SE. In a new report by a French website, the successor to the iPhone SE could be making an official appearance pretty soon.
In case you missed it, Apple has intentionally slowed down old iPhones with bad batteries in order to prevent sudden shutdowns. As a solution, Apple Authorised Service Providers are now offering discounted battery replacement at RM129. However, not many are willing to send their devices in as the standard procedure would take 5-7 working days. Obviously this isn’t convenient for most people especially for those who don’t have a spare phone.
To speed things up, Machines is now offering a faster turnaround time of just 4 hours while maintaining the same replacement price of RM129.
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For those wanting to buy an iPhone at a discount, there’s the iPhone 6 32GB at RM1,499. If you want a bigger screen with newer specs, Switch is now offering the iPhone 6s Plus with a significant discount while stocks last.
Apple will be adding a new feature on iOS 11.3 which will provide iPhone users with some form of visibility of their battery’s health. On top of that, users with iPhone slowdowns will be given the choice to disable throttling so that they can run their iPhone at maximum performance. This comes after Apple had admitted to managing the performance of its older iPhones to prevent sudden shutdowns.
If you’re wondering how all this would look like, Apple has released a couple of screenshots and details of its new Battery Health feature for the next iOS release.
A couple of weeks ago, Apple had admitted that they were intentionally slowing down older iPhones with a bad battery. That had created a furore as it was perceived by some as a way to get existing users to upgrade to their latest iPhone.
According to Apple, the move was necessary to prevent sudden iPhone shutdowns and to squeeze as much battery life from a faulty battery. Those affected can regain their full performance by swapping their iPhone battery for a new one. As a gesture of goodwill, Apple has offered discounted battery replacements for the iPhone 6 and above.
In case you missed it, Apple has been throttling older iPhones on the latest iOS version if it detects an aged battery. If your iPhone is getting slow because of an old and faulty battery, you have more places to get your battery replaced with a discount in Malaysia.
Apart from Machines, Switch is also offering discounted replacements for older iPhones and this covers the iPhone SE, iPhone 6/6 Plus, iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus and iPhone X.
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