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Xiaomi starts Mi 3 online sales at 12PM on 20th May. Here’s what you need to know


UPDATE: Next batch of Xiaomi Mi 3 going on sale on 27th May at 12PM. More details here.

UPDATE 2: Xiaomi postponed sales to the next day 28th May at 12PM due to technical issues. Details here.

UPDATE 3: 3rd online sales is happening on 3rd June (Tuesday) at 12PM. 5,000 Mi Power Bank available.

UPDATE 4: Xiaomi is selling 7,000 units of Mi 3 smart phone at RM769 on 17th June at 12PM. Also available is 10,000 units of 10,400mAh power bank and 5,000 units of 5,200mAh version.

UPDATE 5: Xiaomi Malaysia increases price of its power banks and its minimum free delivery order. More details here.

The highly anticipated Xiaomi Mi 3 smart phone will be going on sale Malaysia at exactly 12PM on 20th May at RM889. Also on sale is its affordable 10,400mAh Power Bank at RM36. It is happening at their official online store at

For smoother purchase experience, Xiaomi has revealed more information on what you to prepare for the big day.

Registration of Xiaomi Account

As a new user, you would need to register for an account at During sign up, you will need to verify your mobile phone number and email address. We suggest that you do this now ahead of actual sales day.

Payment via Paypal

Xiaomi will be using PayPal which also accepts normal credit cards during the sale. For quicker transaction, it is recommended that you create a PayPal account now with a credit card linked. Linking a credit card might take time depending on your bank. The benefit of having a credit card linked PayPal account is that a transaction is just a login away and you don’t have to fumble around with 16 digit numbers, CVV code and billing info. Debit Cards are accepted too but you need to check with your bank as some cards are not be activated for online transaction.

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You can register a PayPal account at

Placing your order

Adding item to cart does not confirm your order and you must complete the process to secure your unit. Xiaomi has updated that there’s a max limit of 1 unit of Mi 3 smart phone per order and 2 unit of Mi Power Bank per order. Only Silver colour is available for both smart phone and power bank.

Shipping Availability

Xiaomi ships nationwide except for addresses located at Pulau Ketam in Selangor and several smaller towns in East Malaysia including Lubok Antu, Limbang, Lawas, Lamag and Pamol. You can get the full list here.

Xiaomi aims to be deliver your items within 6-8 working days after it gets shipped from their warehouse.

UPDATED – Shipping Cost

Shipping is FREE for the Mi 3 smart phone. However orders with lower values will be imposed a charge as follows:
Klang Valley – RM15 shipping fees for orders below RM 70
WEST Malaysia – RM15 shipping fees for orders below RM 75
EAST Malaysia – RM25 shipping fees for orders below RM 80

What is included in the Mi 3 box?

You get the Mi 3 smart phone, a micro USB cable and a power adapter. If you haven’t seen it, you can check out our unboxing video of the Xiaomi Mi 3.


Xiaomi uses FedEx and UPS to ship their products and the shipping code will be emailed to you. You can track or enquire your shipment with the details below:
UPS: 1800-1800-88 (toll free)
FedEx: 180088 6363 (toll-free)

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Receiving the product

Do check for any visible damage on the packaging. If it has been opened or showing signs of damage, you are advised to not to accept and acknowledge the package. Let the courier return the damaged box and contact Xiaomi for replacement.

If the Mi 3 smart phone or Power Bank is faulty out of the box, you can call their hotline at 1800 281182 (toll-free) or +6015 4840 7777 for assistance.

Service Centres

Xiaomi has 4 service centres nationwide. Below are the locations and contact numbers.

W-10-13, 10th Floor, Melawangi Business Suite, AMCORP Trade Centre, # 18, Jalan Persiaran Barat, 46050 Petaling Jaya, Selangor Darul Ehsan, Malaysia
Contact Number : 603-79542323
Working Hours : 09:00-18:00 Monday to Friday

Penang – Georgetown
Lot 33-4-38, 4th Floor, Perangi Mall, 10100 Komtar, Pulau Pinang, Malaysia
Contact Number : 604-2628211
Working Hours : 10:00-19:00 & 10:00-1400 Monday to Friday & Saturday

Perak – Ipoh
71A, Jalan Medan Bestari 1, Bandar Baru Bestari, 31400 Ipoh, Perak Darul Ridzuan, Malaysia
Contact Number : 605-5487255
Working Hours : 10:00-19:00 & 10:00-1400 Monday to Friday & Saturday

Kelantan – Kota Bharu
Lot 390, 1st Floor, Jalan Jambatan Sultan Yahya Petra, Seksyen 17, 15050 Kota Bharu, Kelantan Darul Naim, Malaysia
Contact Number : 609-7433633
Working Hours : 10:00-19:00 & 10:00-1400 Saturday to Wednesday & Thursday

Save the Date

Remember, it is happening on this coming Tuesday, 20th May at 12PM. There will be 4,000 units of Mi 3 Smart Phone and 5,000 units of Mi Power bank available on that day. In Singapore, the Mi 3 smart phone was snapped up in just 2 minutes. According to their forum, you can login with your Xiaomi login before 12PM to save time. Good luck and hope you get a unit of your own. If you are still undecided, check out our hands-on video of the Xiaomi Mi 3 and its MIUI features.

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For more information, you can check out Xiaomi’s FAQ and Buyer’s Guide at their forum.