38 hours after the outage affecting 2,000 Streamyx and UniFi subscribers in Taman Tun Dr Ismail, Putrajaya, Cyberjaya, Puchong, USJ, Lapangan Terbang Subang, Shah Alam, Selat Klang Utara and Bukit Kemuning was detected, TM has issued a statement saying that the issue has been resolved and all affected subscribers are able to connect to the Internet.
The statement made available online informs that its UniFi and Streamyx services have been restored as of 0300hrs on Friday, 10 December 2010 and TM is currently monitoring the situation for any eventuality.
The statement however did not indicate if the affected subs will be compensated in any way. We have sent a question to TM on the same yesterday but have yet to receive a response. We will keep you updated if there is a response from TM on this.
In the meantime, can users in the affected areas verify that service has been fully restored?