Before the launch of the upcoming Galaxy Note8, Samsung gave their loyal note fans a treat with the release of the Samsung Galaxy Note Fan Edition (FE). These devices are basically refurbished (and unopened) Note7s with a new battery in it.
But did they really slap in a new battery? Well, iFixit tore their Fan Edition to pieces to find out.
The root cause of the ill-fated Galaxy Note7 problems is finally revealed. After months of internal and independent investigations involving 700 researchers and more than 30,000 batteries, Samsung has officially announced their findings and their upcoming measures to prevent such incidents from happening.
Was it due to fast charging, USB Type-C or design? Read on to find out.
Many, including Samsung themselves, have scratched their heads to try and figure out why the — frankly awesome — Galaxy Note 7 smartphone wouldn’t stop “exploding“. So far, the best we’ve got was that there was going to be a new investigation into this issue and that the results could be announced “by the end of this year“.
However, it looks like someone might have beaten the investigators to the punch as Instrumental technology reveals what could be the most reasonable explanation to the Note7’s fires.
Samsung is currently undergoing a huge recall for its Samsung Galaxy Note7. As existing owners are getting replacements with new batteries, the biggest question remains: How do I know if I’m using a new Note7? Airlines have banned them from use and there are some concerns if users are getting the same returned units with bad batteries.
To address those concerns, Samsung has officially announced 4 different ways to identify if your Galaxy Note7 is coming from a fresh batch.
Samsung’s crisis with the Galaxy Note7 is far from over as they are trying to recall around 2.5 million units worldwide. They had issued several reminders but there are users that are unaware or simply disregard the recall notices. Furthermore, most exchange programs don’t happen immediately in all markets.
For those who are still using the Galaxy Note7, the Korean smartphone maker will be rolling out a software update as a temporary fix to avoid further incidents.
UPDATE: Samsung Malaysia has issued a similar statement. More details below.
Last week, Samsung had issued a recall notice to all existing Galaxy Note7 users in the interest of customer safety. Now they have just issued another one to emphasise the importance of replacing the Galaxy Note7 immediately.
Last Friday, Samsung had announced a global recall for its Galaxy Note7 due to safety concerns with its battery. Unfortunately, for one guy in the US, he didn’t get the memo and his Galaxy Note7 had allegedly exploded while left charging in his Jeep Grand Cherokee.