U Mobile today has announced the appointment of Wong Heang Tuck as its Chief Executive Officer (CEO) which took effect on 1st April 2014. It’s Director of Marketing, Jasmine Lee now holds the position of Chief Marketing Office (CMO) while Director of Sales Alex Tan is now the Chief Sales Office (CSO). Both CMO and CSO appointments were effective on 1st January 2014.
Wong Heang Tuck joined U Mobile as the Chief Operating Officer (COO) in July 2013 and was later appointed as the Acting CEO on September 2013. Some of his past experience includes being a CFO of WBL Corporation Limited of Singapore, KS Energy Limited and PT Indosat in Indonesia.
Meanwhile CMO Jasmine Lee was formerly the Commercial Director of AirAsia Berhad. She was also the co-founder and CEO of MNC Wireless Berhad and a Senior Corporate Branding Manager at DiGi. Alex Tan who now heads up sales has vast sales and management experience in companies such as Fuji Xerox, Citibank, Standard Chartered Bank and DiGi.
For more information, head over to U Mobile’s Senior Management Team listing.
Life is full of unexpected moments and the same applies for your mobile devices. For greater peace of mind, U Mobile is introducing U Care Plus 8, a mobile device protection plan and insurance from just RM8 per month or RM88 per year. This value added protection is made possible through U Mobile’s partnership with Tecprotec, a company that specialises in device protection while Berjaya Sompo Sdn Bhd is the insurance underwriter. In case you’re wondering, this covers all sorts of accidental mobile device damage including liquid. For added convenience, they will even arrange a free door to door pick up and delivery service as well.
The U Care Plus 8 protection is open to all U Mobile Postpaid subscribers and is applicable for any smart phones or tablets regardless of where you purchased it. The condition is that the device must not be more than 10 months old at the time of signing up. It will cover your device up to RM1,000 worth of repair and replacement cost, and comes with additional personal accident insurance for the owner up to RM2,000. If you travel often, it also comes with Free 60 days worldwide coverage as well.
To sign up, just head to any U Mobile Store outlets. As a special promotion, they are giving out prizes including 10x Galaxy S4 to those who have signed up for this mobile protection plan.
For more information, head over to U Mobile’s U Care Plus 8 page.
Maxis and DiGi is offering free calls to Malaysia Airlines hotline at +603 7884 1234 for family and friends of passengers on this morning’s MH370 flight from Kuala Lumpur to Beijing. This is applicable for all postpaid and prepaid subscribers on both networks.
The Beijing bound B777 aircraft went off the radar at 2:40AM local time and the fate of its crew and passengers are still unknown. Malaysia Airlines is issuing regular updates every 2 hours. You can keep up with the official updates on their website here.
While Najib is proud of cheap kangkung the rest of you may be more interested to know that apparently Malaysia has the most affordable internet in the world (or at least among emerging and developing countries).
This may be harder to swallow than a bunch of uncooked water spinach to some but in the Affordability Report 2013, an independent study done by the Alliance for Affordable Internet, Malaysia tops the list among 46 emerging and developing countries including China, Brazil, Turkey and Hungary in terms of affordable internet.
Published on December 8, last year, the report presents an ‘Affordability Index’, which ranks nations across communications infrastructure and access and affordability indicators fundamental to achieving affordable Internet. The study also explores key barriers to affordable internet.
While many Malaysians lament that internet in Malaysia is still expensive compared to developed countries like Singapore and Korea, the study finds that Malaysia is on the right track noting that Government initiatives such as Public-Private Partnerships to expand broadband infrastructure and making basic internet access and equipment affordable for the low-income bracket through subsidies are bearing fruit. According to MCMC, four out of five Malaysians now have access to 3G.
This is a stark contrast to developing countries where people are living on less than US$2/day. In these countries, the report noted, entry-level broadband costs an average of 40% of monthly income and most cases basic internet exceeds 80% or 100%. As a result, billions cannot afford to get online, entrenching the digital divide and constraining economic and social progress.
Sonia Jorge, executive director of A4AI commented:
“Countries such as Malaysia, Brazil or Morocco, which top our Affordability Index, show how rapid progress can be made when innovative technologies are twinned with an enabling, forward-looking policy and regulatory environment which stimulates supply as well as demand. A4AI is committed to working hand-in-hand with countries to help drive down the cost of broadband.”
So what do you think? Feeling the good vibe? Internet in Malaysia may not be as cheap as some might like but it is certainly affordable and readily available compared to many countries even the developing ones. At the very least speeds have increased while prices have remained fairly constant and it’s certainly good that most local operators are not as restrictive with data quotas and usages as they can be. Let’s hope some things remain the same while other continue to improve
You can download the full report here.
U Mobile which recently introduced commercial 4G LTE services has just refreshed its postpaid line up for the new year. The new Unlimited Plan offers Unlimited Mobile Internet and Unlimited Calls to anyone on U Mobile in the form of Unlimited 50 & Unlimited 80. These 2 plans replaces the previous U58 & U88 postpaid plans while its lowest U28 plan still remains with 1GB of data and 300 SMS (100 within U Mobile & 200 to other networks).
In terms of data quota, nothing much has changed with Unlimited 50 bundling 2GB of data and Unlimited 80 with 3GB at full 4G LTE speeds. Upon hitting your monthly limit, there’s no excess charge but speeds will be reduced. For phone calls, both plans come bundled with Unlimited calls within U Mobile and limited free calls to other networks. On Unlimited 50, it comes with 100 free minutes to other networks while Unlimited 80 offers 200 free minutes and 100 SMS. When compared with their previous U58 & U88 plans, the amount of calls & SMS to other networks have been reduced in favour for unlimited free calls within their network.
If you have multiple devices or plan to share the data quota with someone, both plans are entitled for supplementary Member Plan at RM10/month per SIM. Apart from sharing mobile data, each SIM also gets additional 100 minutes and 200 minutes of calls to any network respectively under Unlimited 50 & Unlimited 80 main subscriptions. More details on that here.
Another Unlimited highlight is their low RM30/day unlimited international data roaming across 8 countries in Asia including Singapore, China & Hong Kong. You can check out more details on their data roaming partners here.
Head after the jump for the full plan details.
U Mobile today jumped on the LTE bandwagon by providing 4G services in limited locations within Klang Valley and Johor Bahru.
U Mobile claims its LTE network is capable of delivering speeds up 75Mbps but take that claim with a dollop of salt as virtually all operators publish theoretical maximum connection speed that’s almost impossible to achieve in real world situations.
But the good thing about the U Mobile LTE plans is that its available for prepaid users as well and the plans on offer cover a wide customer base giving you some very affordable and practical options.
Using LTE on U Mobile is painless because you don’t have to go through the hassle of upgrading plans or changing SIM cards. If you’re a U Mobile customer and you’re using an LTE device then you’re pretty much set, all you need to do is activate LTE services by sending the text message ‘LTE ON’ to 28118.
The only issue is that U Mobile’s LTE coverage is very limited at the moment but the operator say that they are expanding coverage at a brisk pace while exploring other “strategic approaches” for network expansion. Currently U Mobile’s LTE network spans Bandar Sunway, Subang Jaya, Puchong, Berjaya Times Square and Taman Molek in Johor Bahru.
And if you’re an iPhone or iPad user, you’re out of luck because U Mobile’s LTE network does not currently support the Band 3 (1800MHz) channel that some Apple devices are running but if you’re using the iPhone 5S, iPhone 5C, iPad mini Retina display and iPad Air then you’re good.
In conjunction with its LTE launch, U Mobile is offering the Samsung Galaxy Note 3 for RM999 if you sign up for the Ultimate Device 158 plan with a commitment fee of RM120 per month for 24 months. The offer starts today to 17 December 2013 to 31 January 2014. For full details on U Mobile’s LTE offerings, click here.
The water and dust resistive Sony Xperia Z1 is now available for contract bundling on U Mobile. Retailing at RM2,399, the Xperia Z1 with its 20.7MP shooter is offered from as low as RM1,188.
There are 3 contract plans options which are tied with 24 months duration. The bundled pricing as follows:
Ultimate Device 68 – RM1,880
Ultimate Device 98 – RM1,630
Ultimate Device 158 – RM1,188
During sign up, U Mobile requires an upfront payment between RM240 to RM912 depending on plan.
To recap on the specs, the Xperia Z1 runs on a top of the line 2.2 GHz Qualcomm Snapdragon 800 processor with 2GB of RAM and 16GB of on-board storage. It comes with a 5″ Full HD display and packs a rather generous 3,000mAh. For imaging, it boast a 20.7MP shooter with Sony G-Lens and a larger sensor size of 1/2.3″.
For more information, head over to U Mobile’s Sony Xperia Z1 page.
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UPDATE: Telco comparison updated to reflect Maxis‘s 12 months & SurfMore 50 option for Galaxy Note 3 bundling.
The Samsung Galaxy Note 3 is officially available in Malaysia today with the retail price of RM2,399. The unit which we are getting is the 4G LTE version with 32GB of on-board storage. Those looking forward to get one today on contract will have a choice of 4 telcos to choose from – Celcom, DiGi, Maxis & U Mobile. To make it easier to decide which telco and plans to go for, we’ve compiled a reference comparison of each plan offering as well as minimum cost of ownership inclusive of subscription and device cost.
Contract duration wise, all telcos are offering 24 month duration with the exception of Celcom which also offers 12 month and 18 month options. If you’re looking for the cheapest device pricing on contract, U Mobile is currently the lowest at RM999 which is meant for eligible Loyal customers that sign up with their Ultimate Device 158 plan. However when it comes to total minimum cost of ownership, the lowest cost definitely goes to Celcom’s First Prime + 1GB bolt-on internet plan with a contract period of just 12 months. Of course, the only caveat is that the minimum cost is calculated based on usage within its allocated data, calls & sms quota without incurring excess usage.
Head after the break for the full telco comparison for the Galaxy Note 3.
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UPDATE: Check out the comparison of telco plans offering the Galaxy Note 3.
U Mobile has finally revealed its Samsung Galaxy Note 3 bundling which is offered from as low as RM999. Priced at RM2,399 outright for the 4G LTE 32GB version, U Mobile is offering 3 plans with a contract duration of 24 months. For loyal customers, U Mobile is giving additional RM170 off on the device with its highest Ultimate Device 158.
The contract bundling price of the Galaxy Note 3 are as follows:
Ultimate Device 68 – RM1,859
Ultimate Device 98 – RM1,609
Ultimate Device 158 – RM1,169
Ultimate Device 158 (Loyal Customers) – RM999
During sign up, as usual there’s an upfront payment required between RM250-RM912 depending on device plan. In terms of availability, it is available on launch day tomorrow 25th September at U Mobile, Senheng & participating dealers. This give consumers a choice of 4 telcos – DiGi, Maxis, Celcom & U Mobile to purchase the Note 3 on contract.
For more information, head over to U Mobile’s Galaxy Note 3 page.
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Joining the Samsung Galaxy Note 3 bandwagon is U Mobile as it commences registration of interest online. Interestingly they have mentioned both 4G LTE & 3G models on their Galaxy Note 3 ROI page. Not sure if this was added in by mistake but it is interesting to see how much would the 3G model be since the 4G LTE model with 32GB storage is priced at RM2,399.
In terms of availability, those who have pre-registered will be informed on the collection details from 25th September onwards. If you’re interested to get the Galaxy Note 3 from U Mobile, you may register your interest here.
So far we’ve seen DiGi, Celcom & U Mobile offering the Galaxy Note 3. To sweeten the deal, both Celcom and DiGi will be giving out the accompanying Galaxy Gear smart watch worth RM999 to eligible subscribers. So Maxis, when’s your turn?