U Mobile today announced that it will invest a total of RM1.5 billion to expand its network with an additional 2,000 new 3G and 4G LTE sites. The operator aims to complete its network expansion by the end of 2015 and will involve 1,000 3G and 1,000 4G LTE sites as part of its commitment to deliver what it says is the best mobile user experience to its customers. The rollout is planned to cover Wilayah Persekutuan, Selangor, Seremban, Port Dickson, Nilai, Ipoh, Lumut, Penang, Johor Bahru, Muar, Kluang, Segamat and Batu Pahat.
Maxis has launched MaxisONE Business, a one stop mobile communications plan for businesses that is available in two new packages: vanilla MaxisOne Business with 2GB high speed Internet quota for RM148 per month, and MaxisOne Business Extras with 4GB high speed Internet quota for RM188 per month.
Both plans offer unlimited voice calls and SMS to all networks including all fixed lines, and after the user exceeds their high speed LTE and/or 3G quota they will continue to receive unlimited Internet access throttled to 64kbps at no additional charge. Additional high speed quota can be purchased at RM10 for 200MB, RM20 for 500MB and RM30 for 1GB. For companies with smaller mobile appetitive, the MaxisOne Plan Lite of RM78 per month is being offered as well, with 1GB of data and unlimited voice calls and SMS that’s applicable only within Maxis/Hotlink network.
MaxisONE Business also comes with Business Grade Services that are a 24/7 dedicated customer service hotline; Telecom Expense Manager that gives administrators the tools to analyse bill and usage trends among all company lines with deeper insights into the usage of top spenders, and complete overview into Account Contract Information; and Mobile Device Management that gives users secure access to company data on their mobile devices.
Maxis has released this interesting teaser and the operator wants you to guess what are they up to. While many on the site are saying that Maxis will be announcing something about the iPhone 6, we are inclined to say that that assumption could not be entirely accurate.
It’s true that the iPhone 6 announcement is happening in a couple of days but it’s unlikely that local operators will announce anything about the new iPhone this early. What is likely is an announcement about the Samsung Galaxy Note 4 (and probably the Note Edge). Why are we saying its the Note 4 and not the iPhone 6? Here’s why…
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DiGi‘s got a new network and it’s so confident with this new network that it is offering you a full refund on your advance payment within 7 days of you signing-up if you’re not happy with its network. But of course, with offers as good as this there are bound to be strings attached.
Firstly, this is applicable to new subscribers only. For those of you who’ve been with DiGi for years, this is not for you.
Secondly, this offer is only for SIM only subscriptions, if you’re on a contract, you’ll probably still have to pay the early termination fee if you want out.
Thirdly, the money back offer is only for when new subscribers choose the DiGi SmartPlan 50 or SmartPlan 78, and if you want to make use of this offer, there is only a handful of DiGi Stores that are offering it — they are in The Gardens, Sunway Pyramid, PJ SS2, BBT One Tower in Klang and Bangsar Shopping Centre (if you’re wondering, the DiGi Store Express store in IOI Mall is not one of them).
On top of that, you might want to read the following “notes” from DiGi with regards to the offer:
Only applicable to new registrations of SIM only plans – i.e. DG SmartPlan™ 50 and DG SmartPlan™ 78.
Refunds are only provided upon subscription termination within the first seven (7) days.
Credit limit within the seven (7) day period will be reduced to RM50 and will be adjusted to its default credit limit thereafter.
The money back guarantee is not applicable to port-in customers.
The money back guarantee is not valid in the following instances:
Subscriber has made IDD or International Roaming calls within seven (7) days.
Subscriber requests to port out in less than seven (7) days.
The money back guarantee is a nice gesture from DiGi but looking at the terms and conditions, we can’t help but feel that the intention is much less sincere.
More info on the DiGi Money Back Guarantee here.
If you want to get a Redmi Note on contract with lower monthly commitments, Celcom is now bundling it with their Celcom First One Plan. Retailing at RM509, the 5.5″ Redmi Note can be yours from as low as RM38. On Celcom First One Plan, you’ll get 3GB of data at RM68/month while the 5GB would costs RM88/month. Also included is 60 minutes of voice calls and 60 SMS as well.
The bundled pricing are as follows:
Celcom First One Plan (3GB) – RM188
Celcom First One Plan (5GB) – RM38
At time of sign up, Celcom is requiring RM400 and RM600 as advance payment for the 3GB and 5GB plan respectively. The advance payment will be rebated back to your bill across 10 months. The Redmi Note is tied with 24 months contract duration.
To recap on the spes, the Redmi Note gets a 5.5″ HD 720p display and it runs on a 1.7GHz Octa-Core processor with 2GB of RAM and 8GB of on-board storage. It also has a 13MP main camera and a front facing 5MP camera. Being a phablet device, the Redmi Note is generously juiced up with a 3,200mAh capacity battery.
For more information, head over to Celcom’s Redmi Note page.
This happened a few days ago at a DiGi Store Express at IOI Mall. A customer had made payment at the centre a day before but his payment wasn’t reflected on their system. When he approached the staff the next day for a solution, all he got was further frustration.
As the camera started rolling, the situation starts to get ugly. The male staff appears to have started explaining about waiver and when he noticed that he’s being caught on video, he immediately snapped back why is he being recorded. This was followed by another female staff shouting back rudely “customer besar ke?”
DiGi has been revamping its network for the longest time. It was an ambitious project that aims to build what they call, the Tomorrow Network. With several years in the making, it was as if tomorrow would never come.
Finally it looks like the wait is over, as DiGi claims that their all new network is ready to deliver its consistent internet promise. To date they have upgraded over 6,300 sites which offers 82% 3G coverage with HSPA+ and they aim to bring this up to 86% by end of 2014. For 4G LTE, they have expanded their coverage across the Klang Valley, Johor Bahru, Kampar and Kota Kinabalu. By year end, DiGi says they will have at least 1,500 sites delivering 4G LTE connectivity.
DiGi has just released a video explaining their progress and what they plan to do to deliver the best internet experience. Head after the break to watch it.
Altel, a telco under subsidiary Puncak Semangat has launched a bold campaign to create a mobile plan that you really want. They have just kicked off a new site called Altelnativ.my where they want to hear your grouses of your current provider so that they can come out with a solution to ease your pain.
At the moment, the site is nothing but a simple questionnaire of your current telco experience but they will be introducing a forum soon. Altelnativ acts as a sharing platform and they are giving incentives for active forum members that contribute. Is this going to be all talk? or is Altel actually taking action to create probably the first crowd source mobile plan in Malaysia? We’ll see if this materialises when the forum is up.
For more information, head over to Altelnativ‘s website.
Malaysia will be celebrating its 57th Merdeka Day (Independence Day) on 31st of August. Being Malaysians, we not only love our food but we also have a closely knit community where we call each other like family.
DiGi and Maxis had just released their Merdeka videos and they are surprisingly similar. Not sure if they shared same script or simply great minds think alike. Watch them after the break.
Your personal gadgets are essential in your day to day life and if your business depends on it, Maxis is giving peace of mind with its Maxis Device Protection program. When your smart phone gets damaged or simply fails at critical moments, the extra protection helps you to get going with immediate replacement and it costs from as low as 50 sen a day. They will even provide a replacement SIM card if you lose your device completely and there’s no more waiting for warranty and repair claims.
The protection coverage is provided by Brightstar and there are 2 plan options available depending on the value of your device.