Comments on: TM Streamyx BlockBuster Deals: Broadband + Voice

By: arvin

arvin — Mon, 16 May 2011 05:54:08 +0000

i applied the 1Mbps BB deal 2 weeks ago….the installer only gave the blue coloured service acceptance form……is it the multimedia confirmation slip?

By: soyacincau

soyacincau — Sun, 30 Jan 2011 12:03:48 +0000

Very likely that you've been duped.

If you sign-up for the promo you should get whatever that is being offered. Did you sign-up at TM Point or a dealer? If you signed-up with a dealer, recommend you raise issue to TM Point to clarify. Hope this helps

By: David

David — Thu, 27 Jan 2011 16:31:48 +0000

I just 'upgraded' my streamyx RM88 plan to this new BB deal. However, I was denied the free cordless phone because they told me that it is not an upgrade for me (from 1Mbps to 1Mbps) hence no free cordless phone for me. I want to know if this is in their terms and condition!

By: soyacincau

soyacincau — Tue, 20 Jul 2010 15:08:58 +0000

We can't confirm but we think it's a Panasonic KX-TG1311ML DEXT phone.

By: mdp01mfj

mdp01mfj — Tue, 20 Jul 2010 02:36:46 +0000

What brand of dect phone did they give you? Is it a good or a lousy one? Still thinking to get the free dect phone or buy a better one anywhere.

By: soyacincau

soyacincau — Sun, 04 Jul 2010 12:40:41 +0000

If they are making a big issue out of your registration, cancel everything and give P1 a try (provided that you're in coverage area), we can tell you, at the very least their customer service is much better. All the best!

By: alvin

alvin — Wed, 30 Jun 2010 03:41:47 +0000

I applied BBD upgrade from 1 MB to 4MB effective 2nd May 2010. I have made many trips to various TM Point and lodge reports to 100#. In fact I just got back from TM Point kajang 3 hours ago and to my horror, I was told that they could not find my data in the Dect phone tracking system! The only thing they promise would do for me is to send email to the department in charge. I have requested to CC me in that email. Until now there is no sign of email nor the DECT phone!!!

By: soyacincau

soyacincau — Sat, 12 Jun 2010 04:56:37 +0000

Good on you. We surely hope you get your money back. Power to the people!

By: KSM

KSM — Thu, 10 Jun 2010 14:16:04 +0000

Exactly, not being told at all abt the free calls start effect a mth later, obviously want us to bear the
cost and TM gain more, not realising they're actually tarnish own reputation.

TM staff asked me to appeal for cost reduction once i get the monthly bill and I surely will.

By: Vin Lam

Vin Lam — Wed, 09 Jun 2010 11:24:39 +0000

I’ve applied BBD 90 thru agents. Were not told d free calls take effect a month later after application date. I’ve went to tm point 4 times to collect d FREE DECT PHONE but were NO STOCK! What a lousy TM NUTS.